Problems with direct on twitch.

kjxxyc · Sep 14, 2022

Hello everyone, I am new using the Xbox series S console. I also do direct from twitch. I am a small and new streamer; and yes i stream from the console i play on, and when i stream from the Xbox series S i have audio or video issues. I have changed one and a thousand configurations such as the NAT type and others (I have seen many tutorials on YouTube) but the problem continues. Any advice or tip so that the direct from twitch goes more smoothly?

:)

Dérek Augusto

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

kjxxyc, could you give me details on what exactly the errors you are facing, please?

And what procedures have you already done? Also explain to me how you solved the nat error, please.

kjxxyc

Hi Derek,

Answer to question 1: When I'm live from the Xbox series S, in the live video it has jumps and between cuts with a frightening frame jump, and when the live goes well with respect to the image, the audio fails and it is cut off by moments where my audience doesn't listen to me. From the Twitch application it's fatal when I use the "stream" button option because I use the latency and configuration that the automatic test gives me, but I have stopped using it to start the direct from the share button from the menu fast where I set 720p 3000bt this reduced the problems of the cuts but they still occur.

Answer to question 2: I have gone to: General/network settings/advanced settings/Alternative port selection/manual. and I have tried changing ports over and over again until the NAT type is changed to open, but still the problem of showing double NAT and strict is still there. Every time I turn on the console, I have to change ports until I find one that leaves the NAT type open. This is exhausting and is not a solution to my problems directly.

Additionally I also have problems when I start the audio group from Discord and send it to the Xbox, my friends are not heard from the direct and I have all the privacy settings in public and for everyone. Is there any configuration so that my discord friends can be heard on live? Or is it impossible like when the Fortnite audio group is not heard?

I hope you can support me friend, I urgently need to solve this because the experience for me on Xbox is very good but I'm not sharing it with anyone because of those small configuration errors I suppose, I thank you in advance.

tohellnbak

the twitch quality is OK... but nothing beats a direct capture....

PubLic RiSk

I prefer Mixer mainly bebause I like the way the community is compared to Twitch. I also like the direction Mixer is heading in.

ProtoShell

Problem is fixed.

Had to...

- uninstall the twitch app

- delete safed twitch-data from the console

- reinstall the twitch app

- reset my stream key via the twitch dashboard (website)

- reconnect the twitch app with my twitch account

After that I got my new recommendation for high quality settings.

Hope this helps others, if having the same problem.

Problems with direct on twitch.