problems with daily challenge in microsoft solitare

robert030457 · Jan 1, 2022

I have tried various time today to connect to Daily challenges without success.

I have been getting the following error message :

Download Error

An error occurred while trying to download data from our servers. Please check your Internet connection and try again.

I also have the same phone on my iPhone

i am a premium user but now have adverts again

There is no problem with my internet connection as everything else, including other microsoft solitaire apps are working normally ie events

:)

robert030457

i have removed microsoft solitare app from my PC also renamed C:\Windows\SoftwareDistribution to oldsoftwaredistribution backed up PC reloaded the app.

this resloved all my problems including iPhone as well

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Robert030457 and Happy New Year, there are a lot of reports this same issue today.

In order to effectively clarify this issue, it is necessary that you contact directly the Zendesk Support.

https://microsoftcasualgames.zendesk.com/hc/en-...

Georges C.

Thanks for the feedback Robert.

WoolyMouse90781

I did reboot my laptop, it did not solve the issue. I also uninstalled microsoft solitare app, and reinstalled... did not help. The daily challenges work fine, just the events are not launching

ArtWilliams1969

This error code has been popping up for daily challenges in Mahjong, Taptiles, and Solitare for me the last two days. This is on Win 8, and started after the app updates of two days ago. There are a couple of threads about this on the Microsoft support
site too.

problems with daily challenge in microsoft solitare