Problems with code/Noire Widowmaker Skin

Discus and support Problems with code/Noire Widowmaker Skin in XBoX Sales and Promo to solve the problem; Hello there, I Preordered Overwatch and I entered the code to redeem the Noire Widowmaker Skin and the license did not apply to my account. When I go... Discussion in 'XBoX Sales and Promo' started by Vanylla Latte, May 25, 2016.

  1. Vanylla Latte
    Vanylla Latte Guest

    Problems with code/Noire Widowmaker Skin


    Hello there, I Preordered Overwatch and I entered the code to redeem the Noire Widowmaker Skin and the license did not apply to my account. When I go to redeem it again, it says the code has already been used. I was in chat and we went through some troubleshooting
    idea, and have had no luck. Please help me, as the Noire Widowmaker Skin was on of the reasons I preordered to behin with.

    :)
     
    Vanylla Latte, May 25, 2016
    #1
  2. EzAcK cRisPy XL
    EzAcK cRisPy XL Guest
    Redeem Code used on another account.

    Bought Overwatch and my friend put in the code for the Noire Widowmaker Skin but failed to notice it wasn't on my account and I was wondering if I could be provided with another code?
     
    EzAcK cRisPy XL, May 25, 2016
    #2
  3. X Ohm Calvin X
    X Ohm Calvin X Guest
    I didn't recieve my pre order overwatch origin edition Widowmaker Noire Skin

    I bought Overwatch Origins Edition digital code and I have all the origin skin but not the Widowmaker Noire skin that came with pre order. Today I talk with a xbox support about this issue and state that I did purchase on my account.
     
    X Ohm Calvin X, May 25, 2016
    #3
  4. Vanylla Latte
    Vanylla Latte Guest

    Problems with code/Noire Widowmaker Skin

    Also, when I go in game to the gallery, it's still locked.
     
    Vanylla Latte, May 25, 2016
    #4
  5. Mister Maka
    Mister Maka Guest
    Hey there Vanylla Latte!

    Sorry to hear about the code trouble. Is it possible another account was signed in when you redeemed the code? So that we can take a quick peek at this can you please private message me the code? To send a PM click the envelope under this post, thanks!
     
    Mister Maka, May 26, 2016
    #5
  6. Vanylla Latte
    Vanylla Latte Guest
    I did message you the code, and I have not had a reply back.
     
    Vanylla Latte, May 29, 2016
    #6
  7. Mister Maka
    Mister Maka Guest
    Thanks for sending that code my way Vanylla Latte!

    Are there any other accounts on your Xbox One you can check under to see if the content is connected to it instead of the Gamertag you're posting from?
     
    Mister Maka, May 30, 2016
    #7
  8. Vanylla Latte
    Vanylla Latte Guest

    Problems with code/Noire Widowmaker Skin

    I already looked into the other account and it is not on there either.
     
    Vanylla Latte, May 30, 2016
    #8
  9. Misses Quinzel
    Misses Quinzel Guest
    Hey, Vanylla Latte! Investigating teams have determined that the token was redeemed on another account on your console. We will be unable to provide a replacement token or any further support on this issue because of this. Sorry to see any frustrations around
    this!
     
    Misses Quinzel, May 31, 2016
    #9
  10. Vanylla Latte
    Vanylla Latte Guest
    Then can you explain to me why is not showing up on that profile either? Because we only have 2 profiles, mine and my husbands and it doesn't show up for either account.
     
    Vanylla Latte, Nov 3, 2018
    #10
  11. Vanylla Latte Win User

    Problems with code/Noire Widowmaker Skin

    Also, when I go in game to the gallery, it's still locked.
  12. Vanylla Latte Win User

    Problems with code/Noire Widowmaker Skin

    I did message you the code, and I have not had a reply back.
  13. Vanylla Latte Win User

    Problems with code/Noire Widowmaker Skin

    Then can you explain to me why is not showing up on that profile either? Because we only have 2 profiles, mine and my husbands and it doesn't show up for either account.
  14. Misses Quinzel Win User

    Problems with code/Noire Widowmaker Skin

    Hey, Vanylla Latte! Investigating teams have determined that the token was redeemed on another account on your console. We will be unable to provide a replacement token or any further support on this issue because of this. Sorry to see any frustrations around
    this!
  15. Mister Maka Win User

    Problems with code/Noire Widowmaker Skin

    Thanks for sending that code my way Vanylla Latte!

    Are there any other accounts on your Xbox One you can check under to see if the content is connected to it instead of the Gamertag you're posting from?
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Problems with code/Noire Widowmaker Skin

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