Problems with cancelling recurring billing for 10 months

Discus and support Problems with cancelling recurring billing for 10 months in XBoX on Windows to solve the problem; Not at all happy with Microsoft's customer service, notably their XBox subscription services or lack of decency regarding cancellations. I know for a... Discussion in 'XBoX on Windows' started by Jeremy_Smith_81, Mar 11, 2022.

  1. Jeremy_Smith_81
    Jeremy_Smith_81 Guest

    Problems with cancelling recurring billing for 10 months


    Not at all happy with Microsoft's customer service, notably their XBox subscription services or lack of decency regarding cancellations.

    I know for a fact I cancelled my subscription to said service but was never processed.

    Then having the gall to say they tried contacting me (after making a formal complaint to Trading Standards) to say they asked me several times for my telephone number, which they never did. Then willing to give my number but never responded.

    Then closed the case without any warning and I have chronic health problems and suffer from fatigue, I am highly considering suing for damages over this!

    When cancelling services, be very weary about them is all I recommend, certainly won't be paying in future anything from Microsoft as long as I live that's for certain

    :)
     
    Jeremy_Smith_81, Mar 11, 2022
    #1
  2. XBF Brad A Win User

    Trocar game pass ultimate para game pass standart [Translation-Change game pass ultimate for game pass standard]

    Hi Juiced,

    Thanks for reaching out to the forums. We understand you are wanting to cancel subscription. As you already have game pass, we recommend turning off recurring billing. Once the month is over, then you can subscribe to the game pass. here is a guide on

    cancelling subscription or recurring billing    .

    Thanks,

    Brad
  3. IAmTheLord Win User

    recurring console 3 mo msbill

    Hi Upset!

    I see that you are trying to cancel your recurring bill for 3 months of gold, correct? I am here to help! Please click this link to Cancel
    recurring bill

    hope that helps
  4. BarrelBurrito01 Win User

    billing

    Here is a link on how to cancel recurring billing

    https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/cancel-recurring-billing-or-subscription
  5. MoeZArts Win User

    cancelar card credito

  6. CrowdedSphere16 Win User

    Game Pass Ultimate Subscription

Thema:

Problems with cancelling recurring billing for 10 months

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