problems with account deposit

Hello PC2500,

Since you do not have a Microsoft Payment Account for us to deposit into, we cannot deposit into your account. We can only deposit into a Microsoft payment account, and not other types of payment accounts like Credit Cards or paypal. This is mentioned in
the FAQ:

How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?



In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.

Hello REDRUM113,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine a billable account to deposit into for your Microsoft Account, and thus aborts the process. Since our
deposit process cannot find a Microsoft Account to deposit the currency into (we cannot deposit into a Credit Card), it aborts the deposit. This is an issue that we are working on resolving with another team, since we are not able to access the database containing
billable account information. At the moment, we have not received a estimate on when this problem will be resolved. We apologize for the inconvenience.

Hello ItsGameOverNow,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This "primary" billable account is where your Credits are directed to to be deposited. When our deposit cannot find an expected deposit point, it aborts rather than deposit without specific instructions. Since we are unable to solve this issue with our own
support tools, this issue has been escalated with another team. At the moment, we have not received a estimate on when this problem will be resolved. We apologize for the inconvenience.

Hello AvengingArrow23,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. While they have been able to provide intermittent deposits, such as your deposit in June, at the
moment, we have not received an estimate on when this problem will be fully resolved. We apologize for the inconvenience.

Hello Er Buggato,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is causing our system to incorrectly choose the billable account to deposit into, which is causing an error with the deposit. This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when
this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. We apologize for the inconvenience.