problems trying to buy

Discus and support problems trying to buy in XBoX on Consoles to solve the problem; I have problem when invoicing a game, I add my card with the correct data and still I can not make the purchase, the store says "please communicate... Discussion in 'XBoX on Consoles' started by yake dark, Oct 13, 2017.

  1. yake dark
    yake dark Guest

    problems trying to buy


    I have problem when invoicing a game, I add my card with the correct data and still I can not make the purchase, the store says "please communicate with support"and so here I am

    (in my bank everything is fine, and I communicate with them)

    :)
     
    yake dark, Oct 13, 2017
    #1
  2. Trying to buy Xbox Live Gold problems

    Hello,

    You can purchase Xbox Live Gold via the Xbox.com website following this link
    account.xbox.com/.../subscriptions
    Just make sure you are using the correct region since this is the US page

    You can also do it via your Xbox itself by creditcard or by going to a local gameshop and asking them if they have an
    Xbox Live 12 month subscription card, make sure it's a subscription card and not a currency card since you can't currentlypurchase Xbox Live gold with those
     
    FearedNightmare, Oct 13, 2017
    #2
  3. Trying to buy Xbox Live Gold problems

    Ok, so I was trying to buy Xbox live Gold for 12 months, and it kept bringing me back to a page and said: Add more billing information. I had already filled out all that I could, and it still didn't let me press Confirm. I was wondering if there was another
    page of billing info, or I was doing something wrong. Please leave answers on how to solve this.
     
    rileyb22broncos, Oct 13, 2017
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    problems trying to buy

    You would need to contact support for purchasing issues. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    M3tal Daz3, Oct 13, 2017
    #4
  5. M3tal Daz3 Win User

    problems trying to buy

    You would need to contact support for purchasing issues. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. FreeGames4LIVE Win User

    Problem trying to buy with new update

    They are currently closed; you'll need to contact them tomorrow during business hours. 8-5 PST, I think.
  7. xNFZxArTyKleinx Win User

    Problem trying to buy with new update

    but i tried, i cant get in.
  8. Smwutches Win User

    Problem trying to buy with new update

    If you've already checking the billing site and everything is correct, you'll need to contact phone support to speak to billing directly so they can help you sort it out. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  9. Ronnieee Win User

    Problems trying to buy minecraft (time & region)

    Hi there! This is Ronnie, your fellow Xbox gamer.

    Nice to meet you and I hope you are having a great day!

    I understand you need help on buying Minecraft.

    Let's check that out.

    Please try this one first:

    Click Start/Windows button and click Settings.

    Select System.

    Select Apps & features.

    Find the Xbox app and click Advanced options.

    Click Reset. Restart your device so that the changes can take effect.

    If that didn’t work, select the Start button > Settings > Time & language. Under Date & time make sure the Set time automatically setting is turned on.

    Once done, try to make a purchase on Minecraft again from the Microsoft store app.

    Or you can do that here:

    https://www.xbox.com/en-US/games/store/minecraf...

    Hope that helps.
Thema:

problems trying to buy

Loading...
  1. problems trying to buy - Similar Threads - problems trying buy

  2. Trying to get into another Microsoft Account and am having a ton of problems.

    in XBoX Accessibility
    Trying to get into another Microsoft Account and am having a ton of problems.: I have been trying to recover my Minecraft account and needed to log onto my Microsoft Account connected to my email (Which is not this account) I needed to reset the password to do so, and asked...
  3. Hi, im Statix, im currently experiencing a problem in which im trying to buy xbox related...

    in XBoX Games and Apps
    Hi, im Statix, im currently experiencing a problem in which im trying to buy xbox related...: Hi, first of all, thanks for reading this, second, this is on PC, not on console, My problem is that I'm trying to buy stuff in the Xbox app (game pass, games, addons), but it keeps saying this:...
  4. Problem: Trying to buy The elder scrolls online

    in XBoX Sales and Promo
    Problem: Trying to buy The elder scrolls online: Hi, I have a problem trying to buy ESO. I downloaded the try of the game now I want to buy the game but it appears as if I already own it. I hope someone knows a solution. Thanks....
  5. Problem with the coin while trying to buy games on Windows 10

    in XBoX Games and Apps
    Problem with the coin while trying to buy games on Windows 10: Hi everyone, I have a problem while trying to buy a game on the Windows Shop on Windows 10. I live in Colombia, so the coin we use here are Colombian pesos (COP), but when I enter to the Shop,...
  6. Problem when i try to buy FIFA 17

    in XBoX Games and Apps
    Problem when i try to buy FIFA 17: Im trying to buy in pre-order FIFA 17, but always when i confirm, the Xbox send me this messave below: Entre em contato com o suporte da Microsoft Não é possível processar seu pagamento. But i've...
  7. Problem when try buy (its free) Dungeon siege III on xbox one

    in XBoX Games and Apps
    Problem when try buy (its free) Dungeon siege III on xbox one: Hi i got problem to buy free Dungeon siege III from marketplace i got this massage ( Your purchase cannot be completed at this time. Please try again .) i try 3 different card and still get the...
  8. And when I try to buy the game it say "The account of my microsoft have a problem"

    in XBoX on Consoles
    And when I try to buy the game it say "The account of my microsoft have a problem": The problem is not the payment method because I already use two cards and I still say the same 7970d7e4-3421-40de-84f9-b326cc09ac83
  9. Hello im having some problems trying to buy a game on the marketplace

    in XBoX on Consoles
    Hello im having some problems trying to buy a game on the marketplace: im trying to buy castlevania SOTN but i cant since it still asks for a credit card and i dont have one please help and i just got a prepaid card and i load it to my account but it still asks for...
  10. Trying to buy Xbox Live Gold problems

    in XBoX on Consoles
    Trying to buy Xbox Live Gold problems: Ok, so I was trying to buy Xbox live Gold for 12 months, and it kept bringing me back to a page and said: Add more billing information. I had already filled out all that I could, and it still...