Problems creating repair order

Try to create the repair on your end by going to

https://myservice.xbox.com/

Choose Problem with a device then choose your console and fill out the form.

Check there if there's a price for your repair order.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello LinPD, by the message being displayed on the website, it could be some problem on Microsoft's side.

As this whole process is automatic on the system, please wait and try again later from another browser.

I'll come back with an update. If you have the same problem. Microsoft Support can be found at ‘’Ask the Community for Help‘’. they will help solve the problem

thank you for your reply

In the past few days, I have tried several web browsers, and I have also used mobile phones and computers to log in

I used Microsoft Edge's in-private webpage recommended by the community before.

all the same result

Interesting thing is, when I asked other players who helped out in the online community, they said the feature still works perfectly fine.

This is very strange, will it have something to do with my account?

Anyway, thank you very much for your reply！

Hello, first it's a pleasure to be able to help you today.
My name is Georges C. welcome to the community.

Hello , by the message being displayed on the website, it could be some problem on Microsoft's side.

As this whole process is automatic on the system, please wait and try again later from another browser.

Also when I tried to create a repair order online, this is the message I had received -

"There are no service offers associated with selected problem/accessory type."