Problems buyng games with account money

Discus and support Problems buyng games with account money in XBoX Games and Apps to solve the problem; Hi, I have a fresh new Xbox Live account, I had added my Paypal to it and was able to purchase some items with it, also I have added 20$ to my Xbox... Discussion in 'XBoX Games and Apps' started by WingedOne26, Jan 10, 2014.

  1. WingedOne26
    WingedOne26 Guest

    Problems buyng games with account money


    Hi,

    I have a fresh new Xbox Live account, I had added my Paypal to it and was able to purchase some items with it, also I have added 20$ to my Xbox Live Account. Yesterday, I redeemed a 12 month prepaid Xbox Live Gold and tried to buy something, however, the transaction
    got denied, I checked and all transactions (except free or ones I already had) were denied, with paypal and account money. I googled and found that there were a lot of people with this problem, and on some places they said they accounts were "locked" due to
    security, as there was too many purchases on the same account, or long inactive accounts that suddenly started purchasing stuff.

    I even removed the Paypal information from my Account, to see if there would be any changes, however the error still happens. I just want to use the money I already added to buy one of the games on this week's special sale. Even if there's something wrong with
    my account, I don't see the point on blocking the money on it, if there were any problems Microsoft should prevent me from redeeming my code, not using it after it was gone.

    How can I fix this? Or is this a temporary problem?

    :)
     
    WingedOne26, Jan 10, 2014
    #1
  2. VenomousAnarchy
    VenomousAnarchy Guest
    GAMER TAG CHANGING

    I am having problems with my account i have enogh money in my account and it wont change and the gamer tag I want is not taken.
     
    VenomousAnarchy, Jan 10, 2014
    #2
  3. PUDDIN DAGGER
    PUDDIN DAGGER Guest
    Plants Vs Zombies New Free DLC!!!

    I have money on my account to buy this game but heard the DLC is giving people problems with the game. Are they fixed yet?
     
    PUDDIN DAGGER, Jan 10, 2014
    #3
  4. VisageOfAnAngel
    VisageOfAnAngel Guest

    Problems buyng games with account money

    You will have to phone up billing.
     
    VisageOfAnAngel, Jan 10, 2014
    #4
  5. ngocphi
    ngocphi Guest
    From the sounds of it you triggered a fraud lock on your card

    This happens when you make too many purchases in a short period *creditcard*

    Or your purchasing pattern changes and ms thinks your account is compromised like too many purchases in a short period

    You can call support to see if a billing lock occurred but I'd check with PayPal and credit card too

    Space out your purchases in the future
     
    ngocphi, Nov 1, 2018
    #5
  6. ngocphi Win User

    Problems buyng games with account money

    From the sounds of it you triggered a fraud lock on your card

    This happens when you make too many purchases in a short period *creditcard*

    Or your purchasing pattern changes and ms thinks your account is compromised like too many purchases in a short period

    You can call support to see if a billing lock occurred but I'd check with PayPal and credit card too

    Space out your purchases in the future
  7. VisageOfAnAngel Win User

    Problems buyng games with account money

    You will have to phone up billing.
  8. NuevoRicardo Win User

    Can't authorize the selected payment option. Please select a different payment option or add a new one.

    i am having the same problem i have tried everything with every type of payment credit debit and paypal it just doesn't work i have also called xbox support but they didn't do anything (btw i am trying to buy a game directly and i have also tried buyng points
    but the same happens)
  9. bboylive007 Win User

    More evidence points to Halo 2 anniversary edition

    i will not be happy if its not on the 360 halo 2 was my fav and im not buyng a new console tat might break in the first month (remember first to xbox 360s...)
  10. wolfdre2011 Win User

    Steve Balmer overseeing the Xbox Division

    aaron greenburg does sound like a great fit. they have lots talent that can do what mattrick did but better and make sales and pr sky rocket even more for the xbox. someone who will keyword explain what consumers will benefit buyng the xbox and have great
    account security. right?
Thema:

Problems buyng games with account money

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