Problème manette Xbox [Edit - Translation] - Xbox Controller Problem

Bonjour tous !

J'ai un problème assez gênant.

J'ai acheté une manette xbox one neuve sans fil, avec lequel j'utilise la batterie rechargeable officielle pour la xbox one.

J'utilise cette même manette sur mon Pc. Tout allait bien jusqu' la semaine dernière, ou ma manette s'est mise se déconnecter aléatoirement, de plus en plus souvent. Aujourd'hui, en deux heures de jeu, elle s'est déconnectée trois fois. C'est extrêmement
gênant !

Le problème ne vient pas de la batterie, elle est chargée, ni du câble, qui lui marche sans souci.

Que puis je faire ?

Merci tous pour votre aide !

[Edit - translation] - Hello everyone !

I have a pretty annoying problem.

I bought a new wireless xbox one controller, with which I use the official rechargeable battery for xbox one.

I use this same controller on my PC. Everything was fine until last week, when my controller began to disconnect randomly, more and more often.
Today, in two hours of play, she has disconnected three times.
It's extremelygenerating!

The problem is not the battery, it is charged, or the cable, which works without worry.

What can I do ?

Thank you all for your help !

:)

 

Problème de garantie manette élite

Bonjour je possède une manette élite encore sous garantie, quand je me rends sur l page dédiée et que je veut enregistrer ma manette cela ne fonctionne pas et un message d erreur ( un problème est survenu de notre côté ) comment vérifier et
envoyer ma manette en sav ?

Merci de vos reponce.

[Translation] Hello i have an elite gamepad still under warranty, when I go on there dedicated page and I want to record my gamepad it does not work and an error message (a problem occurred on our side) how to check and send my controller in SAV?

Thank you for your reponce. [translation]

 

Probleme manette [Translation-Problem Controller ]

Hello fellow gamer,

Sorry for the issue with the controller. I have personally had the same issue. First off make sure the Xbox console is plugged directly into the wall and not into a extension cord or power strip. Once that is done try to

resync the controller. If that doesn't work take the batteries or battery pack out of the controller let sit for a minute without them in. Put the batteries back in then try and resync.

If you have a charge cable plug it in to the controller and console and update the controller by going to Settings>Kinect and devices>Devices and accessories>then go to the three dots …> on the top box that says firmware version hit the A button.

Hope this helps, let us know.

Thanks,

Brad

Xbox Forum Team

 

Hello there,

Thank you for bringing this to our attention. Is this the only controller you have? If you haven't already, please review this link here for some troubleshooting steps :

Troubleshoot your Xbox One Wireless Controller

Hope this helps!