PROBLÈME FORTUNE ISLAND [Translation - FORTUNE ISLAND problem]

Hey Bud thanks for taking the time to let us know the issue is resolved!

We appreciate the feedback, please feel free to come back with any further issues or inquiries since we are all here to help!

C'est bon ça fonctionne !!

Merci beaucoup de m'avoir aider

Très bonne soirée

Translate-It's good it works!!

Thank you very much for helping me very good evening

Hey 62 thanks for keeping us in the loop!

If that didn't do the trick then we would suggest a reset of the console since
the problem might be on the actual OS of the console so we would suggest a

Soft Factory Reset (while keeping games and apps) IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

• There is a stable network connection.
• The information for all profiles is known (email and passwords)

Once the setup is complete it will ask if we want to keep settings or manual setup lets do manual setup. Give it a shot and let us know of any changes!

Ça ne fonctionne toujours pas

Translate-It still doesn't work

Hey topinambour thanks for keeping in touch with us!

If the issue persists there might be a bit of corruption on the game file (perhaps a syncing issue) so we suggest clearing out the game caches on the console:

How to clear Game Cache on the Xbox One:

Settings

System

Storage

Clear Local Saved Games

Yes and Restart

IF THE CONSOLE IS CONNECTED TO THE INTERNET no progress or purchase data will be lost, what we accomplish by doing these steps would be to resync the profile to the cloud getting rid of any corruption as a byproduct.

Give these steps a shot and let us know if we can further assist in this or any other issues or inquiries!!