probleme de mise a jour [update problem]

FMAxRoyMustangx · Mar 18, 2019

bonjour, etant beta testeur j'ai un soucis de mise a jour, cette derniere a echoué et je ne peu pas faire la mise a jours hors ligne par cle usb car la mise a jours actuel de ma console est une mise a jours en pre release donc consideré comme plus recente
par ma console : 18334.2000.amd64fre.19h1_release_xbox_dev_1904.190

s'il était possible d'avoir un fichier de mise a jours pour remettre ma console en route ce serais parfait car celle ci est inutilisable depuis car elle bip deux fois au demarrage et se met sur l'ecran de resolution des probleme

Translation: [Hello, being beta tester I have a problem of updating, this last failed and I do not do the update a day offline by USB key because the current update of my console is an update in pre release so considered as more recent by my console
: 18334.2000. amd64FRE. 19h1_release_xbox_dev_ 1904.190

If it was possible to have an update file to reset my console en route it would be perfect because it is unusable since it beeps twice to start and gets on the problem resolution screen]

:)

Jojo Apocalipto

If it can help to find the problem : I launche Destiny, and the game said "Transfert des données du jeu... 6%"

And for Halo : Une erreur de mise jour est survenue. Halo 5 : Guardians requiert une mise jour, mais un problème est survenu. Pour obtenir de l'aide, rendez-vous sur Xbox.com/xboxone/update/help." (and the page does not existe..)

FMAxRoyMustangx

Deja fait et cela n’a rien reglé mais merci quand meme

translation: [Already done and it has not regulated anything but thanks anyway ]

FMAxRoyMustangx

Au demarrage elle m’affiche d’office l’ecran de resolution de probleme avec les deux bip et meme un retour usine n’a rien regler merci quand meme

Translation:[At startup it automatically displays the problem resolution screen with both beeps and even a factory return has nothing to settle thanks anyway]

Onyx Is Here

10 seconds till it shuts down. Then unplug it for 30 seconds.
When you power up the Xbox One and the Eject button for the console until you hear a second start up noise.

You should now see a new screen. Scroll over to Restart / Reset and reset the console to factory settings.
There is an option to keep installed games and apps so you will not need to redownload them.

XBF Leslie D

Hi there,

If you've done all the troubleshooting mentioned above and suggested. Unfortunately, you’ve exhausted all troubleshooting steps we have available. If none of the previous troubleshooting steps resolved your system update error, you'll need to submit
a request to have your console repaired.

To submit a repair request, visit Device Support. If you need further assistance feel free to get in touch with our live support as they can further assist
with any device repair orders.

When you go to Contact Usto request a callback, follow these steps:

Step 1 ----Select Xbox One
Step 2 ----Select See other options
Step 3 ----Select topic
Step 4 ----Select "Show contact options"
Step 5 ----Select request a call from support

Once they call, explain the issue and they will be able to help you.

probleme de mise a jour [update problem]