Probleme attribution code jeu [Translate] Problem attribution code game

Padkiller78 · Mar 25, 2019

Bonjour,

Je rencontre un problème, j'ai reçu deux codes en cadeau que j'ai utilisé, mais ceux
ci ne sont jamais arrivés sur mon compte!

Je n'ai pas d'autres compte, je suis passé par ma boite mail pour uiliser les codes et ceux-ci
ne sont attribués nul parts,

le support téléphone me signale qu'ils sont un autre compte sans pouvoir me dire lequel et surtout comment cela est-il possible en utilisant ma propre boite mail?!

Je voudrais simplement que les codes soit attribuer au compte aillant reçu les codes rien de plus!

Cordialement

---------------------------

Hello,

I have a problem, I received two codes as a gift that I used it, but these have never arrived on my account!

I have no other account, I went through my mailbox to use the codes and they are not attributed anywhere,

the support phone tells me they are in another account without being able to tell me which and especially how is it possible using my own mailbox ?!

I would simply like the codes to be assigned to the account having received the codes nothing more!

cordially

:)

Padkiller78

No one in the forums can do anything about that issue. You will have to continue to work with
Xbox Support for assistance with the codes.

Thank's for your reply.

{Parity}

No one in the forums can do anything about that issue. You will have to continue to work with
Xbox Support for assistance with the codes.

SpartanMau117

If the communication problem is in a specific game, please specify. If it is the main Xbox Live chat, it can be attributed to parental control.

SpartanMau117

If the communication problem is in a specific game, please specify. If it is the main Xbox Live chat, it can be attributed to parental control.

Mister Taurus

No, I want to change my device account to xbox account

Not sure what you mean here. If you have an account, you just have to log into the account from your console and you would be able to set up the account. But again, none of the account information from your other account will be transferred.

Probleme attribution code jeu [Translate] Problem attribution code game