problemas no puedo canjear ningún codigo de regalo con ninguna cuenta [Translation-Problems I ...

No puedo canjear mi tarjeta de regalo en mi cuenta de xbox

¿como puedo solucionarlo ?

Hi Gottencris,

Thanks for your post. If you are looking for assistance with your pre-paid code please create a new thread so our community will be able to better assist with your situation. Due to the age of this thread, it will be locked.

Thank you for understanding.

Hi Jesus,

There are some character's that are invalid and will not work on a 25 digit code. I believe the vowels in the English language are characters that should not be on the 25 digit codes.

Where did you buy the code from? I suggest contacting the seller for a replacement code. If you would like further assistance with this matter you will need to contact
Xbox Support as we don't have the proper tools to look further into this issue.

Here are some resources about redeemable codes on Xbox:

• https://support.microsoft.com/en-us/help/10604
• https://support.xbox.com/en-US/billing/prepaid-codes/prepaid-code-errors

I hope this helps.

Lo intente con una cuenta de Estados Unidos y ni aun asi me deja canjear el codigo

[Translation: Try it with a United States account and not even let me exchange the code]

Buenas noches no deberías tener problemas con tarjetas de regalo. Recomendable tarjeta de regalos de xbox.

[Translation - Good night you shouldn't have problems with gift CARDS. Recommended Xbox Gift Card.]