Problemas de audio durante descargas[Audio problems during downloads]

cristobal vivar ruiz · Jun 18, 2020

Lo que sucede es que durante las descargas y actualizaciones, el audio saliente de los auriculares se distorsiona y corta, esto sucede con cualquier audifono que conecte, tampoco importa si tengo conectado el adaptador de audio de mando, o lo conecto directamente.
Solo si pauso o cancelo la descarga, se escucha perfectamente.

De antemano, muchas gracias.

[Translation - What happens is that during the downloads and updates, the outgoing audio from the headphones is distorted and cut, this happens with any headphone that you connect, it does not matter if I have the control audio adapter connected,
or I connect it directly. Only if you pause or cancel the download does it sound perfectly.

Beforehand thank you very much.]

:)

XBF Steven R

Hey there cristobal vivar ruiz,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be pretty irksome a situation to find yourself in. This might be due to your network connection. Typically, downloading and installing
updates requires a lot of data, and so does communicating through your headset. I would suggest trying a

soft factory reset (the kind that allows you to keep your games & apps0. or just allowing the downloads to finish.

Hope this helps.

Thanks for reading.

NiteTimeOwl3533

: Problemas De Audio Y Video
What specific problem are you having with audio and video?

https://beta.support.xbox.com/search?phrase=video%20and%20audio%20problem

Gabriel Brz23

https://beta.support.xbox.com/help/...game-or-app-installation-problems-on-xbox-one

para problemas de descarga.

danielchoucha

Buenas tardes, nosotros lo hemos conseguido arreglar, ya que finalmente encontramos que era un problema que la configuración del audio de Fortnite

[Translation-Good afternoon, we managed to fix it, as we finally found it a problem that Fortnite's audio settings
]

Mistress Sara

Hello,

Have you gone through the party chat audio troubleshooting found here (https://beta.support.xbox.com/help/hardware-network/display-sound/troubleshoot-xbox-one-party-audio)
yet? If, so what happened?

***********

Hola,

¿Ya ha revisado la solución de problemas de audio de chat de fiesta que se encuentra aquí (https://beta.support.xbox.com/help/hardware-network/display-sound/troubleshoot-xbox-one-party-audio)?
Si, entonces, ¿qué pasó?

Problemas de audio durante descargas[Audio problems during downloads]