Problemas con la suscripción [Mod Translation - unsubscribe issues]

Alex19LR · Aug 22, 2020

No puedo cancelar mi suscripcion ya intente de todas formas y no puedo! Que hago??

[Mod Translation - I can't cancel my subscription and try anyway and I can't! What do I do?]

:)

XBF Eladio M

Hey Alex

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently unable to cancel the subscription on your account.

Do you receive any sort of error codes when doing this? There is a chance that you may have a

past due balance on your account for your subscription, thus preventing your form canceling it.

If you are experiencing difficulties with settling this balance, I would instead recommend that you
contact Xbox customer support for further assistance on this matter.

I hope this is of some use to you.

I Ascok I

Reasigna el pago a otra tarjeta y cancela la suscripción

[translation-Reassign payment to another card and unsubscribe
]

Pain130798

yo creo que deberías dejar a que se acabe la suscripción, cuando se acabe ahi podrás comprar la suscripción con ese saldo, no creo que sea un problema la verdad

[translation-I think you should let the subscription end, when it ends there you can buy the subscription with that balance, I don't think it's a problem the truth]

Christianvalenzi

Però con la Playstation non ho questo problema

[Mod Translation - But with the Playstation I don't have this problem]

The L0GANATOR

no hay mucho que Xbox puede hacer con este problema, lo siento por las molestias!

[mod translation: Xbox is not much to be done with this problem, sorry for the inconvenience!]

Problemas con la suscripción [Mod Translation - unsubscribe issues]