Problemas con disco externo[Translation-Problems with external disk]

edwardswett · May 14, 2020

Hola a todos... Tengo un disco duro externo de 1 TB con usb 3.0. Me costo bastante caro. Al conectarlo a la xbox, solo lo reconoce como dispositivo multimedia... Al seleccionarlo, no me aparece la opcion de "formatear", solamente dice ver contenido o establecer
como captura y al seleccionar la de captura, me dice que el disco debe ser 3.0... Pero si ya es 3.0... no entiendo. En un foro vi a alguien que le paso lo mismo y se le soluciono no se como…

[Translation-Hello everyone... I have a 1TB external hard drive with usb 3.0. It cost me quite an expensive cost. When you connect it to the xbox, you only recognize it as a multimedia device... When I select it, I do not see the option of "format",
it only says to view content or set as capture and when selecting the capture, tells me that the disk should be 3.0... But if it's already 3.0... I don't understand. In a forum I saw someone who passed the same thing to him and I solved him I don't know how...]

:)

edwardswett

Es que asi me lo está reconociendo, como multimedia, siendo que el disco duro tiene USB 3.0. Lo formatie en pc muchas veces. Con varios formatos, y sigue ocurriendo el mismo problema.

[Translation - It is that it is recognizing it to me, like multimedia, being that the hard disk has USB 3.0. I format it on pc many times. With various formats, and the same problem continues to occur.]

XBF Brad A

Hello Edward,

Thanks for the replies. We recommend trying to format the external hard drive on a PC. Make sure to format to NTFS. Also here is a guide for issues

detecting external hard drive. If the hard drive is not compatible with the console it will read it as a media device no matter the format.

Thanks,

Brad

XBF Ezra G

Hi edwardswett,

We appreciate your response. If you have reformatted your external hard drive, if you haven't already please try plugging your hard drive into another USB port available on your Xbox One. If the issue persists, your hard drive may have a hardware malfunction,
which would need to be addressed with the manufacturer.

Please let us know how this goes.

II DIDIER II

Hola edwardswett.

Puede deberse al tipo de cable que estas usando, recuerda que la transferencia de datos debe pasar por un cable que tambien lo soporte, asi que porbablmente se deba a ese motivo.

La manera mas sencilla de identificar un cable USB 3.0 es que los el ectremo que va ala consola tiene una parte plastica en color AZUL.

[Translation-Hello edwardswett.

It may be due to the type of cable you are using, remember that the data transfer must pass through a cable that also supports it, so it is due to that reason.

The easiest way to identify a USB 3.0 cable is that the ectremo that goes to the console has a plastic part in BLUE color.]

edwardswett

Si, de hecho el cable tiene esa parte azul, como mencionas, en la entrada.

[Translation-Yes, in fact the cable has that blue part, as you mention, in the entrance.]

Problemas con disco externo[Translation-Problems with external disk]