проблема с консолью xbox series x

Денис Каторый · Jun 5, 2024

Hello!

Today, I purchased an Xbox Series X console. When I tried to sign in to my account, I encountered an issue: the console was locked. The seller was unresponsive, even though they assured me there wouldn’t be any problems.

Could you please advise me on what to do in this situation?

The situation is quite unpleasant. I contacted law enforcement since I couldn’t reach the seller. He didn’t answer calls or messages. I explained the situation, and they promised to assist. They tracked down the person using the phone number. He came and claimed he wouldn’t return anything. He insisted that the console was brand new, and if something was wrong, it was my fault. He also said that I must have done something incorrectly and that he knew nothing about it. If I’m dissatisfied, I need to prove otherwise.

The amount I spent is significant for me, and I really want to resolve this situation. Can I find out when, why, and for how long this console was locked?

My previous request was closed (Access to Xbox services is prohibited in Russia until international sanctions are lifted. We cannot assist you.

Xbox services are prohibited in Russia until international sanctions are lifted.)

I reside in Uzbekistan, in the city of Tashkent, and I can provide the necessary documents.

:)

kyle_m4496

Hi Денис. My name is Kyle and I'm an independent advisor.

Thank you for posting on the Xbox Communities Forum. I understand how frustrating it must be that you have bought a banned Xbox console.

Unfortunately, as Xbox products and services are not sold in Uzbekistan, and you bought the console from a 3rd party seller, only law enforcement or the site you bought it from could help you in this case. Due to data protection policies, Xbox cannot provide any details regarding the console ban, as you did not cause it. You may have to resort to legal action against the seller to get your money back.

We do not recommend buying Xbox products in unsupported regions such as Uzbekistan. These products are sold by 3rd parties, which may expose you to risk Microsoft cannot take responsibility for. I understand that this is not the outcome you were hoping for, however, I hope law enforcement will be able to help you further.

Thanks,
Kyle

Денис Като�

Thank you for your response. Unfortunately, this is not the solution I was hoping for, and it has disappointed me. I hope I can find a way out of this situation. 🙁

WinierMoth787

Сразу раскрою вопрос! Создал акк на X-box играл год, установил win-8 и зарегистрировал акк на вин8 не зная что можно связывать комп с консолью! как удалить акк x-box с данного ящика?

IIIULANIII

Мммммм, включить X-box 360 и зайти с него ...

В чем проблема при входе с самой приставки-то?

Liquatic

Вы пробовали обращаться в Microsoft через число оссии еще? Это может быть проблема с консолью, которые должны быть отремонтированы. Поэтому я говорю с тобой в оссии, потому что я чувствую, что может быть проще для вас, чтобы понять. Я знаю, что это как
не имеющие люди понимают вас. Мы получим это решить так или иначе, я вам обещаю.

проблема с консолью xbox series x