: problema no hardware do xbox one [Mod Translation - problem in the xbox one hardware]

Hey Wesley

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with being able to use the wireless capabilities in your console.

If you are receiving a message that depicts hardware failure, then the only thing we can recommend is

getting your console serviced.

However, it's possible that only the wireless capabilities of your consoles are not working and the network hardware is still operational. If this is the case, then I would have to recommend testing a wired connection to see if you are still able to connect
to the Xbox online services.

I hope this helps.

Welcome ReemSk!

Whenever I have seen this happen, it usually indicates that the Wi-Fi router is failing. If it's not yours, then there isn't much you can do about it.

Like what the other ambassador said... time to get your own.

it says on the xbox hardware problem and i'm not even sure that router setting will work , cause the wireless used to show up when I restart the router but not anymore

most likely the problem is your internet network as it shows without any difficulty the networks of others so it is not about console hardware problem

Hello,

This is not «Hardware» problem.

You can't know credentials (login/password) from another person's router =)

I't better to get your own wireless device, and use it.