Problema impostazioni privacy[Translation-Privacy Settings Issue]

Hi Francesco,

Thanks for coming to the forums with your issue. Sounds like the cross play is not enabled in settings, were you able to look at the
privacy and online settings? We will give you the
steps to change the exact ones for the cross platform use.

1. You will go to the Xbox websiteand sign in.
   
   
   
   
2. Once signed in, click your picture top right corner go to Xbox profile.
   
   
   
   
3. Click on privacy settings.
   
   
   
4. Once in settings, under the picture see Privacy, Xbox One/Windows 10 online safety. Select the Xbox one/Windows 10 online safety.
   
   
   
   
5. You will see you gamertag you are looking for one setting:
   
   
   
   
6. The two you want to make sure say allow and everybody are:
   
   1. "you can play with people outside of Xbox live" set to allow
      
      
      
      
   2. Now click on privacy you are looking for one setting:
      
      "you can communicate outside of Xbox live with voice and text" set to allow
      
      
      
      

Hope this helps.

Brad

Hi Francesco,

Thanks for coming to the forums with your issue. Sounds like the cross play is not enabled in settings, were you able to look at the
privacy and online settings? We will give you the
steps to change the exact ones for the cross platform use.

1. You will go to the Xbox websiteand sign in.
   
   
   
   
2. Once signed in, click your picture top right corner go to Xbox profile.
   
   
   
   
3. Click on privacy settings.
   
   
   
4. Once in settings, under the picture see Privacy, Xbox One/Windows 10 online safety. Select the Xbox one/Windows 10 online safety.
   
   
   
   
5. You will see you gamertag you are looking for one setting:
   
   
   
   
6. The two you want to make sure say allow and everybody are:
   
   1. "you can play with people outside of Xbox live" set to allow
      
      
      
      
   2. Now click on privacy you are looking for one setting:
      
      "you can communicate outside of Xbox live with voice and text" set to allow
      
      
      
      

Hope this helps.

Brad

Those are already with the right setting, the problem is that in my account i can't see this that would allow me to chat:

No es un problema de permiso, es un problema de privacidad de la cuenta.

-[Translation - It is not a permission issue, it is an account privacy issue.]

Provi a controllare le impostazioni di privacy di suo figlio

Salve, per limitare il tempo davanti allo schermo qui trova la guida https://support.microsoft.com/it-it...ount-set-up-screen-time-limits-for-your-child e
per autorizzare a giocare online deve cambiare le impostazioni di privacy e sicurezza.

[Translation]

Hi, to limit the time in front of the screen here find the Guide Https://support.microsoft.com/it-it/help/4028244/microsoft-account-set-up-screen-time-limits-for-your-child to authorize to play online must change the privacy settings and Security.