Problema di Accesso all'account[Translation-Account Access issue]

Hi Hydra,

Thanks for coming to the forums. We recommend going to the
account website and sign in there. just to make sure you can sign in. Then remove your profile from the Xbox,

power cycle the console. Then when it is back on re-download your profile.

Thanks,

Brad

Thanksss

Hi Hydra,

Thanks for coming to the forums. We recommend going to the
account website and sign in there. just to make sure you can sign in. Then remove your profile from the Xbox,

power cycle the console. Then when it is back on re-download your profile.

Thanks,

Brad

Hi MA7730liberati,

Thanks for reaching out to us in the forums for this issue. If you haven't already done so, I recommend trying to sign into your Microsoft account on a different device at
account.microsoft.com to ensure that the log in credentials are correct. If you have confirmed that they are, then go ahead and

physically power cycle your console (leaving the power cord disconnected from the console for about 10 seconds) and then try to sign in again.

Give this a try and let us know the results.

I hope that this helps out.

Devo purtroppo fare una modifica alla mia ultima risposta. Quando sono entrato e uscito dalla famiglia in veste di adulto, dopo qualche minuto l'aver fatto il normale accesso all'account xbox, si è ripresentato il problema. Quindi sono rientrato nella famiglia
come adulto e mi fa accedere normalmente, quindi credo che per accedere all'account xbox dal mio "account bambino" debba rimanere nella famiglia come adulto...

Sarebbe carino fixare questo problema con la famiglia, ma anche con questo metodo "alternativo" non ho alcun problema: quindi, sperando che non ci siano altre complicanze, credo che il problema sia "risolto".

Grazie a tutti.

Translation: [I must unfortunately make a change to my last reply. When I got in and out of the family as an adult, after a few minutes of having made normal access to the Xbox account, the problem was reintroduced. So I'm back in
the family as an adult and it makes me log in normally, so I guess to access the Xbox account from my "child account" should stay in the family as an adult...

It would be nice fixare this problem with the family, but also with this method "alternative " I have no problem: So, hoping that there are no other complications, I think the problem is "solved ".

Thank you all.]

Scusate il disturbo ma mi potete risolvere il problema di accesso grazie.

Perché mi fallisce e da due giorni che ho questo problema

[Translation-Sorry to bother me, but you can fix the sign-in problem thanks.

Because I fail and for two days I have this problem]