problema connessione xboxonex [Translation - Xbox one x connection problem]

Hi Igor!

Thanks for reaching out to us! Since you are having a DHCP error with your console's connection to the network, I would recommend power cycling your console and your network hardware simultaneously for a minimum of 5 minutes.

1. Unplug the power cable from the back of the router, modem, or gateway for five minutes. If you have a router and a modem, unplug the power cable from both devices.
   
2. Restart your Xbox One console:
   1. Press the Xbox button
      to open the guide.
   2. Select Settings.
   3. Select Restart console.
   4. Select Yes to confirm.
      
      Note If you’re unable to access the guide, or if the console appears to be frozen, press and hold the
      Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the
      Xbox button on the console again to restart.
3. After five minutes, plug the modem or gateway in first and wait for all the lights to return to their normal state.
   
4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.
   

Give this a try and should it not work, you may wish to try the wizard we have for

troubleshooting a network connection error to further troubleshoot.

I hope this helps out and please let us know the results!

Ciao si mi riferivo al test interno, il problema è che per lo streaming la xbox usa proprio quello x verificare la connessione. Il mio telefono è collegato con rete 5ghz.

[Translation-Hello I was referring to the internal test, the problem is that for streaming the xbox uses just that x check the connection. My phone is connected with 5ghz network.]

Salve PiggyBark.

L'errore 0x803F8001 è un problema causato dai giochi, quindi rimani tranquillo che la connessione a internet va bene.

[Translation-Hello PiggyBark.

Error 0x803F8001 is a problem caused by games, so rest assured that the internet connection is fine. ]

Hey there BaBu!

I'm sorry to hear about the connection issues. There's a couple things we can try, so let's get started.

First off, just to be sure, here's a couple questions to help us clarify the situation:

1. Did you power cycle your modem and your router after receiving this error about your password being incorrect?
   
2. Are you completely positive that you're putting the wireless password in correctly?
   
3. Are other devices able to connect to your router using a wireless connection?
   

The first thing I suggest is trying a wired connection from your router to your console to see if it recognizes a wired connection.

Let us know how that goes and we'll work with you from there! =)

Per favore mi potete dire perchè su ps4 mi dice:"si è verificato un errore durante la connessione al tuo account Microsoft " è un problema mio o di tutti??

[Translation-Please can you tell me why on ps4 he tells me: "An error occurred while connecting to your Microsoft account" is my problem or everyone?? ]