Problema con game pass[Problema con game pass]

oscarruiz6 · Jun 9, 2020

Ayer use el código de game pass y no me la reconoció en mi cuenta

[Translation - Yesterday I used the game pass code and it was not recognized in my account]

:)

XBF Ezra G

Hi ocarruiz6,

Thank you for your post. I understand you are experiencing an issue with a recent subscription you redeemed from a pre-paid code. Please check your

Order History and view your
Subscriptions if the subscription does not appear please try redeeming your code again. For any issues redeeming your code, visit:

Troubleshoot gift card and code issues.

I hope this helps.

{Parity}

If your account is showing past due on the GamePass ultimate subscription you will need to clear that up before you can do anything.

Use this link to contact Xbox Support https://beta.support.xbox.com/contact-us

gesufrog436

Ragazzi o un problema con una condivisione del profilo. Non mi fa scaricare i giochi dal game pass

-[Translation - Guys or a problem with a profile sharing.
It doesn't let me download games from the game pass]

MRallamagoosa

Donde compraste la tarjeta? Si en el Microsoft store, sugiero contactar al soporte, de lo contrario, póngase en contacto con el store que vende la tarjeta.
El soporte de MS puede proporcionar más información sobre la tarjeta.

https://beta.support.xbox.com/

Onyx Is Here

Sorry to hear it. Do you have the Ultimate Game Pass? If so then any membership you add will be at a reduced rate to cover the price difference on the pass. You can check https://account.microsoft.com/billing/orders

If this is not the case then you would need to contact the store you purchased the card from if it was sold as a 3 month and you only got 1 month. Xbox Support cannot help with purchased codes that have already been redeemed

Problema con game pass[Problema con game pass]