Problema con conversaciones app xbox Windows 10 (Problem with conversations app Xbox...

Ya use esos métodos ninguno me funciono.

El problema es que no puedo leer las conversaciones de mi cuenta principal en la aplicación "Xbox "Windows 10"

Yo he probado con otras cuentas que tengo y si puedo leer las conversaciones en la aplicación de "Xbox Windows 10"

[Translation-

I already used those methods, none of them worked for me.

The problem is that I can not read the conversations of my main account in the "Xbox" Windows 10 application "

I have tried with other accounts that I have and if I can read the conversations in the "Xbox Windows 10" application


if I can read the conversations of my main account in the mobile app, but not in windows 10, but with other accounts if I can read conversations in the "Xbox Windows 10" application.]

Hi there Luis!



Thanks for reaching out! I'm sorry to hear about the issue with the Xbox app. Corrupted data may cause the app to
not to work properly.



Here are two steps on how to isolate system issues:



Method 1erform
a clean boot, this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the
linkon
how to perform a clean boot.

Method 2:
Here is a
linkon
how to download Apps Troubleshooter.



Have you tried to uninstall/re-install the Xbox App?



Here are steps below on how to uninstall and reinstall Xbox app:



1. Click Start, and then type Windows PowerShell on the search box.



2. Right-click, and then select Run as administrator.



3. Type the following command to uninstall Xbox app: Get-AppxPackage
*xboxapp*|
Remove-AppxPackage



4. Hit Enter.



Launch Windows Store and download Xbox App.



I hope this helps.
Let us
know the results

Thanks!

Yo probé todos los métodos y ninguno funciono, tengo el problema solo en mi cuenta, he iniciado sesión con otras cuentas y puedo ver sin problemas los mensajes.

El problema yo pienso que esta en mi cuenta.

[Translation- I tried all the methods and none worked, I have the problem only in my account, I logged in with other accounts and I can see the messages without problems.


The problem I think is in my account.]

Hello Luis,

Here are two steps on how to isolate system issues:

Method 1erform a clean boot, this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the
link on
how to perform a clean boot.

Method 2: Here is a link
on how to download Apps Troubleshooter.



Have you tried to uninstall/re-install the Xbox App?



Here are steps below on how to uninstall and reinstall Xbox app:

1. Click Start, and then type Windows PowerShell on the search box.

2. Right-click, and then select Run as administrator.

3. Type the following command to uninstall Xbox app: Get-AppxPackage
*xboxapp*| Remove-AppxPackage

4. Hit Enter.



Launch Windows Store and download Xbox App.



I hope this helps. Let us know the results

Hi Luis,

I suggest giving your PC a clean boot and logging out of the app entirely and login again. Since it's only happening on the Windows 10 app, it could be another program in the background causing this issue.

Here is how to do a clean boot:
https://support.microsoft.com/help/929135/how-to-perform-a-clean-boot-in-windows