problema con conexión online de resident evil 5 y 6 xbox one -[Translation - problem with...

Hello EDARKNIGHT,

Thank you for posting on the Xbox forums. We need a little more information to make sure that we provide the correct solution. Are you able to access multiplayer for any other games? Is your NAT type open, moderate or strict? Do you get an error message
or error code when you test the network and multiplayer connections? You can locate the NAT type, network connection test and multiplayer connection test in

the network settings. We have a support article that provides some great
troubleshooting options for game issues on Xbox One. We look forward to hearing from you again EDARKNIGHT!

Hi EDARKNIGHT,

Thanks for keeping us updated. The description of the issue indicates that the issue is related to just those games rather than your network's connection to the game's servers. So we're going to focus on troubleshooting the games themselves. Did
the troubleshooting steps in the support article that I provided in my last post help resolve the issue? We look forward to hearing from you EDARKNIGHT!

Hello AlelanAlejo,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
AlelanAlejo!

No funciona online. Y solo es para estos 2 títulos. Me urge solucionar el problema.

-[Translation - It does not work online.
And it is only for these 2 titles. I urgently need to fix the problem]

mi NAT es abierto y son los únicos juegos con los que tengo ese problema al iniciar el buscar una partida o crear una partida la pantalla se congela y regresa al menú de inicio de xbox y no aparece ningún mensaje de error

-[Translation - my NAT is open and they are the only games with which I have that problem when starting to search for a game or create a game the screen freezes and returns to the xbox start menu and no error message appears]