Problema com o pin bluetooth [Translation - Problem with the bluetooth pin]

Hi PedroHenrique Carvalho,

Thanks for reaching out to us in the forums with this issue. Concerning the

Bluetooth capabilities of the Xbox One controllers, that feature is supported on PCs, tablets, laptops, and Samsung Gear VR. Bluetooth does not support any attachments, such as headsets, chatpads, or the Xbox Stereo Adapter. This also extends
to cell phones/smartphones as the controllers do not have a pin to provide for verification of connection to your phone.

I hope that this information helps out!

ฉันแค่ต้องการให้ PIN เชื่อมต่อกับบลูทู ธ ของฉันเพื่อให้ฉันสามารถเล่น

เกี่ยวกับ PIN ไม่ต้องใช้บลูทู ธ สำหรับ poder เกม

-[Translation - I just want the PIN to connect to my bluetooth so I can play

Regarding the PIN, don't need Bluetooth for game poder ]

Infelizmente não tenho o console, somente o controle.

Eu venho usando o controle via USB desde que o bluetooth do controle começou a apresentar esse problema.

Com a conexão USB o controle funciona normalmente, é somente a conexão bluetooth que não está funcionando.

[Edit - Translation] - Unfortunately I don't have the console, just the control.

I have been using the control via USB since the bluetooth of the control started to present this problem.

With the USB connection the control works normally, it is only the bluetooth connection that is not working.

Executei a solução de problemas do bluetooth, mas não funcionou. O bluetooth permanece da mesma forma, com o controle aparecendo como "emparelhado" mesmo estando desligado, e quando ligo o controle, o bluetooth não o reconhece.

No momento dessa imagem, o controle estava desligado.

________

[Translation - I ran the Bluetooth troubleshooter, but it didn't work. The Bluetooth remains the same, with the control appearing as "paired " Even when it is turned off, and when I turn the controller on, the Bluetooth does not recognize it.

At the time of this image, the control was off.]

Thanks Greg,

but the problem is still unsolved, i tried updating drivers of both bluetooth adapter and xbox controller still the same problem.

i think the problem is my bluetooth adapter is version 5.0. that may be the reason.

And in my brother's laptop it didn't ask any pin, it connected normally without any issue.

Even in my desktop it wont ask for any pin. it will directly shows that error saying " check pin and try connecting again".

please if anyone have bluetooth v5.0 and using the controller with that, confirm it works fine?