Problema al pagar con tarjeta de prepago. (Problem paying with prepaid card.)

me imagino con que el problema es que no tienes una opción de pago de respaldo, es decir tarjeta de crédito o débito, te recomendaría una cuenta de paypal (no tienes que tener cuenta bancaria para abrir una) ya que por lo que veo lo que quieres usar como
método de pago es por tarjetas de prepago y saldo de cuenta microsoft (otra forma es una tarjeta de débito, en los oxxos puedes conseguir de banamex, o si eres mayor de edad abre una cuenta de guardadito, no te cobran nada y es de débito o planteale a algún
familiar que te ayude con este método si es que no quieren usar una de crédito)

[Translation]

I imagine with that the problem is that you do not have a backup payment option, i.e. credit or debit card, I would recommend a paypal account (you don't have to have bank account to open one) because from what I see what you want to use as a payment method
is for tar prepaid jets and Microsoft account balance (another way is a debit card, in the oxxos you can get from banamex, or if you are of legal age open a guard account, charge you nothing and it is debit or ask a family member to help you with this method
if you are they don't want to use a credit one.

Hey Ivan

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with

paying off a past due balanceusing the funds in your Microsoft Account.

In regards to this, it is as stated by Xbox Forums Ambassadors DanMen334&

Dageto Kraft stated, in order to pay off that balance, it will need to be done with a payment instrument other than your the funds in your Microsoft Account wallet.

However, following the suggestion that Xbox Forums Ambassador {Parity} may yield different results so if you don't have any other
additional payment instruments to use, I would encourage you to follow that advise.

I hope this was of some use to you and was able to clarify any confusion or turmoil this might have induced.

The best way to reach Live Support would be here:
Xbox Support

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

hola buen dia

tienes que poner una tarjeta de credito a fuerza es como pago de respaldo que utilizan si no no te dejara pidele a tu mama o papa o tio etc

suerte

saludos

[Mod Translation - hello good morning

you have to put a credit card by force is like backup payment that they use if they don't let you ask your mom or dad or uncle etc

Luck

Best regards]

Holla Thrashxxx7,

Usted puede pagar su cuenta con paypal, tarjeta de crédito, tarjeta de débito o incluso con una tarjeta prepago.

Es necesario pagar los valores vencidos como mi amiga ya le informó.

De un vistazo a este artículo
Cómo pagar a la balanza de pagos en una consola de Xbox.

Hasta luego.