Problem z zaległą spłatą. (The Problem with the unpaid payment. )

Niedawno przed skończeniem się subskrypcji live gold anulowałem ją aby nie została pobrana opłata w następnym miesiącu.

Subskrypcja się skończyła. Dostałem powiadomienie, że "nie można pobrać środków z konta" (Lub coś podobnego) i została dodana na konto "zaległa spłata". I teraz pytanie - Czy da się to gdzieś anulować? Nie widziałem nigdzie takiej opcji.

oraz czy jeżeli nawet ureguluje spłatę np. za 3 miesiące to nadal zapłace tyle samo i dostane normalną subskrypcje czy będę musiał płacić zaległą spłatę + subskrypcje.

Translate-I recently canceled my subscription before finishing to live gold so I didn't get the next month's fee.

Your subscription is over. I received a notification that "could not download funds from account " (or something similar) and was added to the account "overdue repayment ". And now the question-is it possible to cancel it somewhere? I haven't seen
this option anywhere.

And if even settle repayment, eg. For 3 months it will still pay the same and get a normal subscription if I have to pay an outstanding repayment + subscriptions.

:)

 

unpaid problem

Hey there FP Fabia 62.

When you try to clear up the payment issue, do you get a particular error message? Make sure you're using a valid payment method and the region of your account matches your physical locale and billing information.

 

unpaid problem

Hello

I have an unpaid subscription payment following the expiration of my old blue card

So

I added the news and when I click on the option paid now to pay the

unpaid it does not work and this for 2 weeks, so I no longer have access

to xbox live in my account

cordially

 

Hey Damjan thanks for taking the time to bring this issue to us!

Short answer yes bud, go onto the Microsoft account
Payment and billing section and make sure in the
Order history its completely turned off. Give it a shot and let us know if we can further assist in this or any other issue or inquiry!

 

I do not fully understand. I canceled my subscription before it finished. After entering the "Order history " the only thing I have is a red inscription with an information about payment problem, although I canceled my subscription previously

 

Hi there,

It seems to be that you cancelled your subscription already and it's asking about a past due payment. Since this is something you seem to be confused about in regards to the billing process I would suggest to contact Live Support either request a callback
or chat with an agent.

They should be able to further assist as here in the forums we don't have tools to further assist with the billing issue.

The best way to reach Live Support would be here: https://support.xbox.com/contact-us#0



It's going to ask if you want help from the virtual agent select
no thanks,pick the category(Games)and just pick a contact method
(request a call from support or Chat is faster).



Hope this helps a bit more.