Problem z subskrybcją[Problem with subscription]

Discus and support Problem z subskrybcją[Problem with subscription] in XBoX on Windows to solve the problem; Witam mam problem z subskrybcją "Xbox Game Pass Ultimate" ponieważ mam na koncie Microsoft że zaległe oraz środki na moim koncie bankowym zostały... Discussion in 'XBoX on Windows' started by Maciek Bańka, May 12, 2020.

  1. Maciek Bańka
    Maciek Bańka Guest

    Problem z subskrybcją[Problem with subscription]


    Witam mam problem z subskrybcją "Xbox Game Pass Ultimate" ponieważ mam na koncie Microsoft że zaległe oraz środki na moim koncie bankowym zostały zamroźone nie wiem co zrobić. Postępowałem z instrukcjami ze strony
    Microsoft lecz to nie pomogło. Bardzo chciał bym odzyskać pieniądze. "zakup"został zrobiony 01.05.20. Z góry Dziękuje.

    [Translation - Hello, I have a problem with subscribing to "Xbox Game Pass Ultimate" because I have a Microsoft account that overdue and the funds on my bank account have been frozen I do not know what to do. I followed the instructions from Microsoft
    but it did not help. I would love to get my money back. "purchase" was made on 01/05/20. Thank you in advance.]

    :)
     
    Maciek Bańka, May 12, 2020
    #1
  2. Maciek Bańka Win User

    Problem z subskrybcją[Problem with subscription]

    i don't want to buy game pass i want my money back
  3. SuBm1551N Win User

    Problem z subskrybcją[Problem with subscription]

  4. XBF Diego M Win User

    Problem z niezapłaconą subskrypcją [Mod Translation-Problem with unpaid subscription]

    Hi n3ron22,

    As our Xbox Ambassador has mentioned, you would need to pay a past due balance before you can cancel the subscription. This is because you did not cancel or turn off the auto renewal for the subscription before the subscription renewed and no payment was
    taken for the renewal, therefore suspending the subscription after more time went by without the subscription being paid for or canceled in time before renewal.

    We cannot provide you any more information over the forums since we do not assist with billing issues here due to the lack of tools, so I recommend contacting Xbox Customer support in your region for more assistance.

    Log into https://support.xbox.com/

    Scroll down, Click Contact Us

    • Step 1: Click choose a Category- Xbox One,
    • Step 2 : Ask Us a Question - See other options which will ask you to Pick a Topic
    • Step 3: Pick a Topic - I recommend Payment & Billing for best results & then Show Contact Options

      Click Request a Call from Support



    This will help schedule a call back from Customer Support.
  5. MRallamagoosa Win User

    Problem z niezapłaconą subskrypcją [Mod Translation-Problem with unpaid subscription]

  6. King DemonX Win User

    Problem z anulowaniem subskrypcji gamepass - Problem with canceling gamepass subscription.

    i have the same problen, any solution?
Thema:

Problem z subskrybcją[Problem with subscription]

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    Problem z subskrybcją: Witam mam problem z subskrybcją "Xbox Game Pass Ultimate" ponieważ mam na koncie Microsoft że zaległe oraz środki na moim koncie bankowym zostały zamroźone nie wiem co zrobić. Postępowałem z...