Problem z anulowaniem subskrypcji gamepass - Problem with canceling gamepass subscription.

AndrzejTyk · Jun 16, 2020

Hello,

I will repeat my question in ENG now since it was not understood and i cant go with the thread that was created originally because its locked. However I saw tranlator did a good job and this is exactly what i meant. Anyway my problem again: everytime I try
to cancel subscription (for a week already) there pops up a message you can see below.

It means more or less:

“TRY AGAIN Something happened on our side and we can’t show all the data. Please wait a moment – this may solve the problem.”

Im waiting a week and still not solved. Any clues?

Btw, not a first time I cancel a subscription. But first time this kind of problem.

:)

King DemonX

i have the same problen, any solution?

AridLizard

go to https://beta.support.xbox.com/contact-us and click the Contact Us button

select Family and Online Safety as the category

select I Want to Protect My Account as the topic

skip the notification

scroll to the bottom of the options and select Chat Online or Request a Call

XBF Brad A

Hi fellow gamer,

As the question has been answered, I will go ahead and lock this thread as to prevent repetitive answers. Feel free to come back anytime if you have a question or issue.

Thanks,

Brad

Sayann X

Hello, with my translator, I'm not sure I understand your question, but if you want to stop automatic renewal of your current subscription, follow this link.

Nice day

https://beta.support.xbox.com/help/...ions/cancel-recurring-billing-or-subscription

RedCarGamer

I logged in and took a look at my services and subscriptions. I was surprised to see OneDrive listed along with the services I do subscribe to, xbox live and xbox gamepass. The Onedrive section says I pay a reoccurring subscription of $9.99 a month. I never
subscribed to that, so I clicked on the manage link in the onedrive section. Instead of my onedrive subscription displaying, my xbox gamepass subscription is displayed. I try to access my onedrive subscription many times, and always the gamepass subscription
pops up. Hovering over the link, I can see the the URL to the onedrive subscription and the URL to the gamepass subscription both point to the gamepass subscription. Thinking that this is just an error on the site, I replace the section of the url that says
gamepass with onedrive, and finally I'm in the onedrive subscription section! I cancel my subscription to onedrive, and then return to my services and subscriptions....and gamepass has now been canceled! I tried all of this using Edge and Chrome. What is going
on!

There doesn't seem to be a category for an issue like this, so I hope someone can direct me where to go with this problem.

Thank you

Looks like a bug in the website, if you canceled it and the result was the gamepass canceled so looks like a bug in the website. So that value that appears in not the onedrive but the gamepass. The best with contact the support like was said above, and see
if you can get back the gamepass trough the support chat.

Problem z anulowaniem subskrypcji gamepass - Problem with canceling gamepass subscription.