Problem with xbox family

Discus and support Problem with xbox family in XBoX on Consoles to solve the problem; Hi I have a problem with xbox live family. I can add other account but live aint working. Only with the main account 9626cc1f-f1c6-4dca-a13a-385999fef920 Discussion in 'XBoX on Consoles' started by Jondere, Oct 22, 2017.

  1. Jondere
    Jondere Guest

    Problem with xbox family


    Hi

    I have a problem with xbox live family. I can add other account but live aint working. Only with the main account

    :)
     
    Jondere, Oct 22, 2017
    #1
  2. TheHero318
    TheHero318 Guest
    Xbox Live Family Pack

    Can't Sign In To Windows Live ID? Problem With Xbox Live Family Pack
     
    TheHero318, Oct 22, 2017
    #2
  3. Thomas8april
    Thomas8april Guest
    Problem with family accounts

    So, I am 17. I have an Xbox One and Xbox Live account and apparently one of my family members is
    [Mod Removed] and they are apparently the person in charge of my details, however, I have no idea who this person is and, as I am under 18, I cannot leave the family or remove them from my family. My Dad has set up a Microsoft account and has
    signed in on Xbox and has tried to add me to his family on Xbox One but cannot as I am 'already part of a family', so none of my settings can change. How can I get out of this dilemma?
     
    Thomas8april, Oct 22, 2017
    #3
  4. Francia J. Win User

    Xbox family problem

    Hi BravoLima2k4, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    It may mean that the system detects your account as a child account. You need to ask an adult to add you as a member by signing in to https://account.microsoft.com/family under their account and then once you're added as a member, they will sign in to https://account.xbox.com/settings to manage your privacy settings.
  5. GreenieSpunky Win User

    Childs accounts are visible at the microsoft family, but not at xbox family

    Hi, I have exactly the same problem

    Parent GT = (works correctly, applied to windows family and xbox family)

    Parent GT = Fantomime (works correctly, applied to windows family and xbox family)

    Child GT = ShutBubbles1867 (works correctly, applied to windows family and xbox family)

    Child GT = RiverPainter782 (Does not work - only attached to windows, not xbox)

    Please help

    Thanks so much.
  6. Smwutches Win User

    Family problem

  7. Mister Quasar Win User

    Family problem

    still doesnt work
    Hi kosti03!

    Sorry to hear that - if your brother is still able to play online while signed into that console but you are not, that would indicate that the console is not currently set as the Home console for his account.

    To make sure, you can have him sign into the console and head to Settings>Personalization>My Home Xbox to verify that the console is showing as the Home console for his account.

    If you're still seeing trouble after verifying that the console is the Home console for his account, we'd recommend reaching our
    Chat or Phone support teams to continue further.
  8. kosti03 Win User

    Family problem

Thema:

Problem with xbox family

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