Problem with xbox family

Hi BravoLima2k4, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

It may mean that the system detects your account as a child account. You need to ask an adult to add you as a member by signing in to https://account.microsoft.com/family under their account and then once you're added as a member, they will sign in to https://account.xbox.com/settings to manage your privacy settings.

Hi, I have exactly the same problem

Parent GT = (works correctly, applied to windows family and xbox family)

Parent GT = Fantomime (works correctly, applied to windows family and xbox family)

Child GT = ShutBubbles1867 (works correctly, applied to windows family and xbox family)

Child GT = RiverPainter782 (Does not work - only attached to windows, not xbox)

Please help

Thanks so much.

Make sure he has the console set as his Home console. https://support.xbox.com/en-US/games/game-setup/my-home-xbox

still doesnt work

Hi kosti03!

Sorry to hear that - if your brother is still able to play online while signed into that console but you are not, that would indicate that the console is not currently set as the Home console for his account.

To make sure, you can have him sign into the console and head to Settings>Personalization>My Home Xbox to verify that the console is showing as the Home console for his account.

If you're still seeing trouble after verifying that the console is the Home console for his account, we'd recommend reaching our
Chat or Phone support teams to continue further.

Make sure he has the console set as his Home console. https://support.xbox.com/en-US/games/game-setup/my-home-xbox

still doesnt work