Problem with the game HITMAN (2016/2017) and the Game of the year Upgrade ADD-ON

,

Sorry to hear about your troubles. Check out this troubleshoot page:

https://support.xbox.com/en-US/games/game-setup/view-downloadable-content

Scroll down to the "Finding add-ons" and/or the "Troubleshooting add-ons" and try the solutions listed there. The add-ons might just need to be downloaded from the manage game menu.

Let us know if this doesn't work so we can dig deeper for you!

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Let me know if this solves your problem!

Hello,

Thank you for your answer. I tried many of the things that are listed here, and it's interesting, but it didn't help. So far, nothing works, the game is installed, the Prologue of the second Hitman is installed too, and when I select "Play" on the store,
it gives me this message : "Do you own this game or app?", like I don't have it, then I go to store and it says the game is installed.

It's a bit frustrating but I'm sure there is a solution.

And now something crazier happened ! The GOTY now contains everything that was in the GOTY edition AND the GOTY Upgrade edition.

Hello ,

Thank you for posting on the Xbox forums. The
upgrade version of the game needs to meet certain criteria in order to utilize it. You must own either ‘HITMAN - The Complete First Season’, ‘HITMAN - Upgrade Pack’ or have individually purchased all episodes from Season 1 to be able to use this item. Search
for other ‘HITMAN Game Of The Year Edition’ options if you do not own any of these items. Does the account meet this criteria?

Thank you for your answer, and yes, I have the content : I just bought actually the GOTY edition first, before buying the Upgrade.

So that doesn't make sense to me, I should also have a free prologue of Hitman 2, and all the add-ons are there actually, but the prologue doesn't work either, and it's always the same thing : it asked me to go to the store, and in the store, it says that
the product is owned and installed. So when I try to launch the prologue again, it simply shows me the same message and the circle continues lol.

Hey there,

We will be locking this older thread due to it being revived by a new post. If the issue is
on going, we recommend creating a new thread
detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions. Thank you and happy gaming!

Hello JimmyGeeraert,

Thank you for posting on the Xbox forums. The
upgrade version of the game needs to meet certain criteria in order to utilize it. You must own either ‘HITMAN - The Complete First Season’, ‘HITMAN - Upgrade Pack’ or have individually purchased all episodes from Season 1 to be able to use this item. Search
for other ‘HITMAN Game Of The Year Edition’ options if you do not own any of these items. Does the account meet this criteria?

Hello JimmyGeeraert,

Thank you for posting on the Xbox forums. The
upgrade version of the game needs to meet certain criteria in order to utilize it. You must own either ‘HITMAN - The Complete First Season’, ‘HITMAN - Upgrade Pack’ or have individually purchased all episodes from Season 1 to be able to use this item. Search
for other ‘HITMAN Game Of The Year Edition’ options if you do not own any of these items. Does the account meet this criteria?

Hello XBF Leonzo G,

I have the same problem too, but I haven't got ‘HITMAN - The Complete First Season’, ‘HITMAN - Upgrade Pack’ or have individually purchased all episodes from Season 1.

I have just the cheahpest Hitman, and the "Hitman - Game of the Year Edition Upgrade".

What not so funny is: now I can't these things purchasing in the Store.

What can I do now?