Problem with the adapter

Discus and support Problem with the adapter in XBoX Games and Apps to solve the problem; Except I have a problem with my adapter, when I talk my friends do not feel me. I did a couple of tests and the headset microphone works, how can I fix... Discussion in 'XBoX Games and Apps' started by artemgl91, Jun 22, 2017.

  1. artemgl91
    artemgl91 Guest

    Problem with the adapter


    Except I have a problem with my adapter, when I talk my friends do not feel me. I did a couple of tests and the headset microphone works, how can I fix it?

    :)
     
    artemgl91, Jun 22, 2017
    #1
  2. artemgl91
    artemgl91 Guest
    Problem with adapter

     
    artemgl91, Jun 22, 2017
    #2
  3. Internet Expert
    Internet Expert Guest
    Internet Expert, Jun 22, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Problem with the adapter

    Hey there artemgl91,

    Which headset are you using with the console and what brand is it? Have you tried to use another controller or headset to see if the problem still happens?

    If you run a Detailed Network Statistics test on the Xbox One console what do you see for NAT Type?

    Let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Jun 23, 2017
    #4
  5. artemgl91
    artemgl91 Guest
     
    artemgl91, Nov 2, 2018
    #5
  6. KingCharles1575 Win User

    adapter problems

    Are you talking about the adapter to your TV or the adapter for the power?
  7. Mister Mascot Win User

    Problem with the adapter

    Hey there artemgl91,

    Which headset are you using with the console and what brand is it? Have you tried to use another controller or headset to see if the problem still happens?

    If you run a Detailed Network Statistics test on the Xbox One console what do you see for NAT Type?

    Let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  8. onyxishere Win User

    Problem with Adapter

    I wish we could help out. You should check to see if you can do a replacement from the repair website

    http://myservice.xbox.com/

    Or contact phone support to see if they can set something up with you.

    1-800-469-9269 in North America or click the link to arrange a call back.

    support.xbox.com/contact-us
  9. Internet Expert Win User

    Problem with adapter

  10. artemgl91 Win User

    Problem with the adapter

    Hey there ,

    Which headset are you using with the console and what brand is it? Have you tried to use another controller or headset to see if the problem still happens?

    If you run a Detailed Network Statistics test on the Xbox One console what do you see for NAT Type?

    Let us know!

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
    Hi Mister Mascot, the headset I'm using on the console is branded Turtle Beach, I tried to use a high controller and the problem still persists, I did the detailed internet test and the NAT I see is Open Type
Thema:

Problem with the adapter

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