Problem with Statistics

Discus and support Problem with Statistics in XBoX Games and Apps to solve the problem; Hi - can anyone help me with the Spider game which is not showing my "best time" on the Statistics. Instead it just shows zero. This doesn't happen... Discussion in 'XBoX Games and Apps' started by anneeflower, May 24, 2016.

  1. anneeflower
    anneeflower Guest

    Problem with Statistics


    Hi - can anyone help me with the Spider game which is not showing my "best time" on the Statistics. Instead it just shows zero. This doesn't happen with my other games. I've tried deleting cache files and reinstalling. What is the likely
    cause of this problem? Many thanks.

    :)
     
    anneeflower, May 24, 2016
    #1
  2. Coreysito
    Coreysito Guest
    Problem with game statistics

    Hello OrpheusRiese51,

    We are aware of this issue and the dev team is currently working on a fix for it, which should be available with the next title update that comes out for the game.

    We are sorry for any inconvenience this has caused,
     
    Coreysito, May 24, 2016
    #2
  3. OrpheusRiese51
    OrpheusRiese51 Guest
    Problem with game statistics

    1. Windows 8 Vers. 6.3 (Build 9600)
    2. Acer Aspire Notebook
    3. all the time
    4. I noticed the problem with every game in the solitaire collection
    5. In the beginning the games played/games won statistcs are counted correctly up to 5/5. After winning the sixth game the statistics show 7 games played/ 6 games won and keeps counting wrong with the next played and won games.
     
    OrpheusRiese51, May 24, 2016
    #3
  4. Coreysito Win User

    Problem with game statistics

    Hello OrpheusRiese51,

    We are aware of this issue and the dev team is currently working on a fix for it, which should be available with the next title update that comes out for the game.

    We are sorry for any inconvenience this has caused,
  5. AlmasRetroChild Win User

    Raider DSTT Armor

    There is an incomplete games statistic on the site. No problem.
  6. Crespy Boyd Win User

    Xbox time played not updating

    Sometimes it takes time to display the statistics, if reinstalling the game doesn't fix your problem, you can just wait for the statistics to update
  7. Francia J. Win User

    Problem with Microsoft Mahjong statistics.

    Hi Leo, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    You will be needing to reach out to the game support in that way they can check and validate your statistics.

    Here you go: https://microsoftcasualgames.zendesk.com/hc/en-...
  8. Porkcchop Win User

    Problem with Microsoft Mahjong statistics.

    I reached out for the same problem. Jan 2022 and Dec 2021 did not get the perfect scores which I should have received. ContraryMary is still waiting. Thank you.
Thema:

Problem with Statistics

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