Problem with Spider Solitaire resetting after combining 2 stacks to make 1 complete

FixableZebra163 · Nov 10, 2016

When the spider solitaire calls for the completion of several stack every time I combine two stacks to make a complete stack king thru ace the game resets and does not count the completed stack. I have experienced this in both the Daily Challenges when the
spider solitaire game requires completed stacks as well as in the Star Challenge. It appears that there is a bug in those Spider Solitaire games requiring completed stacks.

FlexibleZebra163

:)

PedalTripod9451 · Nov 10, 2016

Spider Solitaire not working. Stacks won't move.

Have uninstalled/reinstalled Microsoft Solitaire Collection in order to try to fix the problem that the card stacks in Spider Solitaire daily challenge, will no longer move. Stacks move, so far, fine in the Spider random games.That's the first problem.

The second problem is that, after reinstalling the Solitaire Collection (and not having the stack problem corrected), my Premium membership no longer blocks the ads.

So I ran the Windows app store troubleshooter and was told the cache was broken. (I think that's what it said.) No further suggestions given.

I have the Solitaire Collection installed on 1 other device. So far only one, this one, Dell 5000 Series, Inspiron 15 with Windows 10 has the glitches.

Any suggestions?

Thank you.

EmbodiedRelic66 · Nov 10, 2016

Spider Solitaire (Daily Challenge) Problem

This problem only occurs in Spider Solitaire during the daily challenge, not in "normal" play.

I can move cards around building stacks, all fine. But when I make the final move that will build a complete stack (King-Ace), the game restarts back to beginning position. It seems to do it in challenges where the goal is "Complete X stacks." Obviously,
this makes completing the challenge impossible.

Any ideas?

Oh, and add me to the list of people with extremely slow and poor performance. It's like I'm back playing on a 486!

Janice Dia

Any tips on how to beat the Wild West, Hard, Spider, Stack Challenge? I can clear 1 stack only after multiple tries.

LarryRice_852

After working on this for over 5 hours, I was able to get a stack of clubs in the last column and a stack of diamonds in I think the 4th column. I was able to complete the stack of clubs after the shuffle where two 8 of clubs come up in I think the second
and third row. Getting the stack of diamonds proved somewhat difficult. Up until the last shuffle, I had a stack of diamonds K thru 2 and just needed the A of diamonds to complete the stack.. Lucky for me, on the very last shuffle the row that the A of
diamonds comes up in was the column that I had the stack of diamonds K thru 2 thus automatically completing the stack and winning the game. I have been playing the daily challenge since last October when Windows 8 came out and this Spider challenge without
question was the game from Hell. Just hope Microsoft does not spring another one like it any time soon.

EmergedRabbit00

On Spider Solitaire I have recently been unable to move more than one card. You are supposed to be able to move a stack, or you can't play the game. There is no way to win daily challenges if you can't play solitaire. The other games work fine. I see TactualBug
51753 is having the same issue as I am. I have been all over the support pages, and there is no way to report this problem. Even if I am not playing daily challenges, I would like to play Spider Solitaire. Any solutions?

Next

Nkosana23

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

I am sorry to hear that. I advise that you reset your Microsoft Solitaire and Casual Games. To do so, you can follow these steps:
1. Open the Settings app.
2. Click on Apps.
3. Scroll down to find Microsoft Solitaire Collection.
4. Click on the hamburger menu (three vertically stacked dots) next to the Microsoft Solitaire Collection entry and click on Advanced options.
5. Scroll down to the Reset section and click on Reset.

If resetting the app does not resolve the issue, you can try repairing the app by following the steps below:
1. Press the Windows key + S to open the search menu.
2. Type Solitaire Collection in the box and click on App settings.
3. Scroll down to the Reset section and click the Repair button.

If the issue persists, you can try reinstalling the app by following the steps below:
1. Open the Settings app.
2. Click on Apps.
3. Scroll down to find Microsoft Solitaire Collection.
4. Click on the hamburger menu (three vertically stacked dots) next to the Solitaire Collection entry and click Advanced options.
5. Scroll down the page to see the Reset section and click on Reset.

I hope this help.

GrainedBark5883

This is making me SO angry, what a big fat waste of friggin time doing these, doesn't register as being complete when done in 85 moves. Also, yesterdays Solitaire game doesn't work either, did 1 stack and doesn't collapse like it's meant to. WTF

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