Problem with Promotion on Xbox Live Rewards

I have seen the promotion about how you can pre-order 3 featured games and get 15,000 points as rewards. The issue is that it only shows i have pre-ordered two of the shown games, when in fact I've pre-ordered 6 of the shown games.

The Games are below:

- Lego Marvel Super Heroes 2

- South Park The Fractured But Whole

- Assassin's Creed Origins

- Call of Duty WW2

- Need for Speed Payback

- Star Wars Battlefront 2

Any help would be much appreciated.

Thanks!

:)

 

My video never got posted to the "What do you do on xbox" Competition

Hello! This promotion is run by the Xbox LIVE Rewards team. If you are having an issue with Xbox LIVE Rewards, please refer to -Forum 14 Using Xbox LIVE REWARDS (forums.xbox.com/.../29.aspx)
for assistance. This forum is only for users experiencing issues with purchasing Xbox LIVE promotions or receiving promotional items from previous promotions. We thank you for your consideration.

 

Not getting prize from xbox quest

Hello,

This forum is for Xbox Live Rewards issues only. Xbox Quests are not a Xbox Live Rewards promotion. If you are asking about a general Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.

 

For help with the Rewards program, You'll need to post in the Xbox Rewards Questions support forum. Keep in mind that if the games were preordered before the offer began on October 1, they would not be eligible.