Problem with new xbox live

Discus and support Problem with new xbox live in XBoX on Consoles to solve the problem; Dear support, i have a problem. I just get a new subscription gold and i can't play or join a group . When i look my account i can see he is active.... Discussion in 'XBoX on Consoles' started by John FaF 83, Oct 21, 2017.

  1. John FaF 83
    John FaF 83 Guest

    Problem with new xbox live


    Dear support, i have a problem.

    I just get a new subscription gold and i can't play or join a group .

    When i look my account i can see he is active.

    So, what's happen?

    what can i do?

    (ps: sorry for my english, i'm french)

    :)
     
    John FaF 83, Oct 21, 2017
    #1
  2. Thunderbird90
    Thunderbird90 Guest
    Puzzle is completed, but next puzzle is not unlocked.

    I was having the same problem, I was able to resolve the problem by creating a new Xbox live account since using the new account I have been able to unlock all the Mahjong games, so it would appear the problem is with the Xbox live account settings.
     
    Thunderbird90, Oct 21, 2017
    #2
  3. Don Lupeto
    Don Lupeto Guest
    FIFA 14 Gamer Profile does not have correct permissions

    I have found a workaround to the problem, which works for me:

    - create a new account on XBox One

    - Sign in using your main account (the one with XBox Live Gold)

    - Add new account as an adult family member, which will give the new account XBox Live Gold access

    - Sign in with the new account and start FIFA14. All game modes are available to the new account.

    I think that this proves that the problem lies with some bug with the EA account associated with the problem gamertag.
     
    Don Lupeto, Oct 21, 2017
    #3
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Problem with new xbox live