Problem with my principal account

Discus and support Problem with my principal account in XBoX on Consoles to solve the problem; Hi, I need some help please with my principal account . I bought an xbox one x last week . I put my account with xbox live gold an ea access , all my... Discussion in 'XBoX on Consoles' started by Yeshua182229, Mar 9, 2018.

  1. Yeshua182229
    Yeshua182229 Guest

    Problem with my principal account


    Hi, I need some help please with my principal account . I bought an xbox one x last week . I put my account with xbox live gold an ea access , all my games etc.. but nothing works. I take off my account because and when I want to reset my account in the
    xbox , my password doesn't work. On the phone , xbox technicians says : "your password never change against 2 years ". But he doesn't work !!! I change my phone number so I can't receive the code , and apparently , I choose 2 authentification security. Can
    anybody help me ? I have all the relative information of my account and my credit card in this. Help me..

    Sorry for my bad English.

    :)
     
    Yeshua182229, Mar 9, 2018
    #1
  2. Problem with principal account

     
    RogelioGamer32, Mar 9, 2018
    #2
  3. XxXBochoXxX
    XxXBochoXxX Guest
    i want back my account and i can´t get it

    Hi, my problem is that i share my account with one friend, and i want back again my account to put like principal xbox, but i can´t and my firend don´t answer my messages, so i want know how i can get back my principal xbox
     
    XxXBochoXxX, Mar 9, 2018
    #3
  4. SubtleManCrawl Win User

    0x876c0001 marketplace with french canada. works with english canada

    i'm having the same problem only on my principal account since the 28th november.. my brothers account don't have this problem why and what can i do??
  5. xJCplDxSHESHO Win User

    Sharing Xbox Live Gold membership - A similar but different question - please read

    You only have to put in the console B or C the account A as principal and so that the other one that was left without the account A as principal can take advantage of the resources only must have the session initiated of the account A.
    Besides that there will be no problems when playing together between A and B but if they want to play A and C then they will not be able to do it since C does not have the account of A as principal.
  6. xJCplDxSHESHO Win User

    Live / gold sharing at different locations at same time?

    Put your account as principal in the new console so your child can play without problems
  7. X Saber Phoenix Win User

    Xbox Game Pass Ultimate Promotion

    1) Oh, maybe that's the problem.

    2) It's the same Xbox and I checked the two accounts and both says Xbox Home (Xbox Principal).

    Thanks for answer my questions.
  8. maxen Win User

    Help! Lost a game and its not on my Download History!

    Erm... you're saying the principal reason is licences. I'm saying it wouldn't be that. It is likely the
    principal reason for this is using a different account.

    It's likely licences will have to be transferred afterwards, provided that turns out to be the reason, but the initial problem needs to be solved before going down that route.
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Problem with my principal account

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