problem with my balance

Discus and support problem with my balance in XBoX on Windows to solve the problem; Hello, I play on pc and today I bought a gift card to be able to buy the game pass, I redeemed it but the problem when I try to buy it appears that I... Discussion in 'XBoX on Windows' started by sebast, Mar 5, 2021.

  1. sebast
    sebast Guest

    problem with my balance


    Code:
    [quote]Hello, I play on pc and today I bought a gift card to be able to buy the game pass, I redeemed it but the problem when I try to buy it appears that I have no balance and it tells me to add a payment method, when it is supposed to already add my gift card, I go to the part of my account in redemptions and it appears that I redeem it but the balance does not show me

HELP

THANK YOU
    [/quote]

    :)
     
    sebast, Mar 5, 2021
    #1
  2. XBLRewards8 Win User

    Problem with my balance

    Hello FKFrozent blood,

    It can take us up to 96 hours to process and receive new purchase information. We see that those purchases were processed today, and the Credits for that offer are now pending on your MyRewards page.
  3. Smwutches Win User

    Problems with the balance of my account.

    You would need to contact support and speak to billing. http://support.xbox.com/contact-us
  4. Zemkor Win User

    Problems with the balance of my account.

    Ha yes, sorry I did not see the billing section, thanks you :)
  5. Dat321 Win User

    Microsoft Balance not showing up

    Yes I understand, but the problem is that my balance is not showing up when purchasing the robux. Is there a way to add my Microsoft balance somehow?
  6. BarrelBurrito01 Win User

    Balance problem

    Sometimes you might have to wait 24 hours for the correct balance amount to show up. Or you can go into an xbox 360 game that has the option to visit the xbox marketplace. Find some dlc to buy. When it wants you to confirm the purchase there should
    be an option to change payment type. From there you should see your actual account balance. Exit out the xbox 360 game and go back to the xbox store to see if the ammount has corrected.
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problem with my balance

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