Problem with my 1-year suscription

Discus and support Problem with my 1-year suscription in XBoX on Consoles to solve the problem; Hello, I have already buy a 1-year suscription for xbox live, but I have a problem: I don't have the rights of gold, It is supossed that I have my... Discussion in 'XBoX on Consoles' started by ADEXE360, Jan 21, 2018.

  1. ADEXE360
    ADEXE360 Guest

    Problem with my 1-year suscription


    Hello, I have already buy a 1-year suscription for xbox live, but I have a problem:

    I don't have the rights of gold, It is supossed that I have my suscription all right but I can't play or use the advantages of xbox live gold, so actually it's like I hadn't buy anything... I don't know what's wrong with it... Could you help me, please?


    My gamertag is , in case you need it. I hope you could help me soon, because I would like to use my suscription and my rights tonight to can play my favourite games.

    Thank you, I wait for your answer.






    :)
     
    ADEXE360, Jan 21, 2018
    #1
  2. Genjou3
    Genjou3 Guest
    Error getting access ingame gold features with active suscription

    Hello,

    I have an active live gold suscription, 1 week ago.

    I was playing to Destiny 2 gold suscription features like playing crucible or strike matchmaking but yesterday it appear disabled to me asking me to buy new gold suscription.

    I already do this things with no solution:

    - Reset my xbox

    - Switch to another profile

    - Reset my internet network

    - Check my suscriptions on my xbox (seems ok)

    - Check my suscriptions on xbox web (seems ok)

    - Asked on reddit, discord, bungie forum, twitter ... and got no solution

    Already have no solution and I think there is a problem with my account or something.

    Could you please...

    - ¿Check my xbox live gold suscription?

    - ¿Check with Bungie that my account is fine?
     
    Genjou3, Jan 21, 2018
    #2
  3. Francisco JavierBlandón Méndez
    Francisco JavierBlandón Méndez Guest
    I want to cancel, but its already paid

    I totally forgot that my suscription to games with gold renew itself, so it did automatically, but I just wanted to had one year of the thing, now as said before, it renew and the $.60 have being used to pay the suscription.

    How can I cancel the service and get my money back?

    The thing just renewed ( Literally yesterday 7/1/2017 )
     
    Francisco JavierBlandón Méndez, Jan 21, 2018
    #3
  4. DominumStige Win User

    Suscription problem

    Hi!

    Check in the "Subscriptions" section of your console if the service is active. Otherwise, try deleting your profile from the console and re-download it again. Also check in the
    security settings if "Join multiplayer games" option is set to "Allow".
  5. Ours777 Win User

    Unable to Download Games for gold (FREE)

    I can´t download the game from Games With Gold this month, my suscription expires 1/11/14
  6. Suicidal Groove Win User

    What happens to my xbox live gold account AFTER the Game Pass Ultimate expires?

    Yeah. Maybe Microsoft was not so specific, but, from my experience it is like this.

    I had " years and a half of Game Pass and six months of Gold, when I turned to Ultimate, it was like a plus of the last mentioned suscriptions to Ultimate.

    FYI, Ultimate is another suscription type, so that works different. Don't fear.
  7. Cz THE ANYEL 00 Win User

    Games won't play on Game Pass Windows 10

    Just cancelled my game pass suscription. This problem has existed for more than a year, and still nothing has been done to solve it. Here we are, mad that we can't play a game that we should be able based on the service that we pay for, but we can't.

    Nothing from Microsoft. Dead silence over this issue for a year.
  8. Chihuato27 Win User

    X Box Live

    I am unable to link through x box live despite my subscription being up to date. Any ideas how to resolve?
    I got problems too. My xbox saids that my suscription is Being up to date too and i have 5 monts left of gold suscription.
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Problem with my 1-year suscription

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