Problem with Microsoft Mahjong statistics.

Leo Romanenkov · Mar 4, 2022

Hello staff of microsoft. My name is Leo.

I began to play my favorite microsoft mahjong game last year and ideally completed four month. However statistics says that I have only 3 completions. January 2022 month did not count even so I did every single challenge on it. Could you please correct this mistake and update my statistics to 4 please? Thank you for your help. My nick name is Lev Lion S9.

:)

Francia J.

Hi Leo, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

You will be needing to reach out to the game support in that way they can check and validate your statistics.

Here you go: https://microsoftcasualgames.zendesk.com/hc/en-...

Porkcchop

I reached out for the same problem. Jan 2022 and Dec 2021 did not get the perfect scores which I should have received. ContraryMary is still waiting. Thank you.

EarlyHornet78

It's been almost a month since I reported the glitch but I notice that it has not been rectified. Now an additional problem of certain challenges being unable to load has been occurring for the last few weeks. Why does the game have so many problems?

MS Win8 Games

@EarlyHornet78 The Windows 7 version actually has a lot more problems. I played it the other night on my old Win7 laptop and I couldn't get through a single board because it crashed so many times. Unfortunately, it appears that some of the problems you
are experiencing are due to the Windows 8.0 build and these issues have been resolved already on the Windows 8.1 build. While we are working to get a better build out for 8.0, please be aware that you're going to naturally run into more problems on an older
OS. This isn't specific to Microsoft, either. My iPhone 3GS is now having severe issues with several game apps I've played for years because the 3GS can't download the latest version of iOS. It's just what happens naturally which is why companies like Microsoft,
Apple, etc. offer free, newer versions of their operating systems.

As I mentioned previously, we are working to get a build out ASAP for 8.0. We haven't forgotten about our loyal 8.0 fans- not at all. But we are limited on what we can do because we can only fix our games- we can't fix any issues that the operating system
itself might have.

EarlyHornet78

Helen, @MSwin8 games, can microsoft bring back the windows 7 version until they can fix the current problematic version?

Problem with Microsoft Mahjong statistics.