Problem with initial setup of XBOX One - again

thecooliokid · Jul 1, 2018

I had to replace the harddrive of my XBOX One. The original one just fried.

I was able to open the xbox, take out the old drive, format the new one, and re-close the box.

When I start the XBOX it recognized the drive and started the "initial" setup, but the first step is to connect the controller, and the XBOX is not recognizing the controller.

Any idea of what connector I may have missed or messed up with?

I tried re-opening the XBOX and verified the connections, but I must have missed one.

Any help would be appreciated.

Thanks

:)

UnfittedFiend15 · Jul 1, 2018

Initial setup problem

Same issue. Apparently Microsoft doesn't want to acknowledge this problem exists. Several times now I have contemplated getting the PS4. Next time I think I will do it. Try calling Microsoft and they tell you to go to forums and see if somebody is willing
to trade you for a digital copy....hahahaha. Then they tell you that if you buy an xbox one you wont have the problem. Not gonna happen

tchap11 · Jul 1, 2018

Initial setup problem

Hi all, I just bought Destiny for my 360 and I have made it to the installing screen and nowbits just stuck there not doing anything. It shows the "downloading from xbox games store" with a spinning circle next to it. The other two showed progress circles
which have already completed. Does anyone know what I can do?

Thanks

Chappy

Smwutches · Jul 1, 2018

Since self-repair is a violation of the terms of service, it cannot be discussed here.

Smwutches

Since self-repair is a violation of the terms of service, it cannot be discussed here.

Mister Mascot

Hey there AndyC2101 I actually responded to your other thread, but wanted to provide the same guide here just in case.

I need help with system updates on my Xbox One

Try updating the console offline and see if that works. We don't recommend using a mobile hotspot for an Xbox Live connection as they are very unreliable and produce errors such as this. Let us know if the guide helps!

UnfittedFiend15

Same issue. Apparently Microsoft doesn't want to acknowledge this problem exists. Several times now I have contemplated getting the PS4. Next time I think I will do it. Try calling Microsoft and they tell you to go to forums and see if somebody is willing
to trade you for a digital copy....hahahaha. Then they tell you that if you buy an xbox one you wont have the problem. Not gonna happen

RobertBuckalew

find a network you can plug into with a Ethernet cable , friend or family member

LarryBrah

Hello cyberwild360,

You should have the choice to skip those options until you have been brought to the dashboard for the first time.

After doing so, you will need to go to "Xbox go to Settings">Networking>Advance Settings and choose Manual

Problem with initial setup of XBOX One - again