Problem with in-game purchase

Discus and support Problem with in-game purchase in XBoX Games and Apps to solve the problem; I just purchased 1,110 coins via the in-game option (the $9.99 bundle), however only 111 were credited to my account. Does anyone know the contact... Discussion in 'XBoX Games and Apps' started by DellaVie, Feb 15, 2014.

  1. DellaVie
    DellaVie Guest

    Problem with in-game purchase


    I just purchased 1,110 coins via the in-game option (the $9.99 bundle), however only 111 were credited to my account.

    Does anyone know the contact information for the developer so I can get the remaining coins credited to my account or, have 90% of my charge refunded. (Would prefer the former).

    :)
     
    DellaVie, Feb 15, 2014
    #1
  2. Mister Cizl
    Mister Cizl Guest
    Problem with Purchase

    Hey bkmust! Double check and make sure your region matches your physical location. Head over
    here to change your region if necessary. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Feb 15, 2014
    #2
  3. bkmust
    bkmust Guest
    Problem with Purchase

    Hi

    I'm getting a problem when I'm trying to purchase the game from Gold, it always says that purchase couldn't complete and try again, I don't know what to do, I live in Sweden and using Swedish payment methods, but it does not matter, and as it is a free game
    why do I need to purchase it anyway?
     
    bkmust, Feb 16, 2014
    #3
  4. MS Win8 Games
    MS Win8 Games Guest

    Problem with in-game purchase

    Did you restart the game? Was this issue resolved? We sincerely apologize for the late reply but the forums were down.

    Thanks! Problem with in-game purchase :)
     
    MS Win8 Games, Feb 28, 2014
    #4
  5. DellaVie
    DellaVie Guest
    Several times, to no avail. I have since contacted support to process a refund, but I thank you for the reply non-the-less.
     
    DellaVie, Nov 1, 2018
    #5
  6. SILVA CITY 10 Win User

    Problem in purchasing games

    Understand that it does not benefit from the Xbox store
  7. HassanB Win User

    Problem in purchasing games

    "Copy disks" are against the XBOX Live Terms of Service. Modifying your XBOX 360 to play these types of disks will get your XBOX 360 console banned.

    We are not able to help you with any sort of questions in regards to this.

    Thanks.
  8. DellaVie Win User

    Problem with in-game purchase

    Several times, to no avail. I have since contacted support to process a refund, but I thank you for the reply non-the-less.
  9. Bazajaytee Win User

    Game purchase problems

    If you go to Rocket League on Xbox.com does it say Purchase or does it show up as purchased?

    store.xbox.com/.../233becfb-c914-4ef4-9a73-398e8195f00a

    If it says you own it, on your console go to My Games & Apps > Ready to Install and you should see Rocket League waiting.

    Also, go to https://account.microsoft.com/ and you should see your purchase history and Rocket League should display there with the word COMPLETED next to it.

    If it doesn't show then the purchase didn't complete.

    If it says something other than COMPLETED the order may be in progress or cancelled. If it is either of the later, you should contact Xbox Support to see why the status hasn't switched to COMPLETED.

    If it shows and says COMPLETED but none of the steps at the start of this post are true then contact Customer Support.
  10. Bobk1952 Win User

    Games purchased problem

    Actually it's just started to update on it's own again..I'll report on how it goes,whether I can play the game or not. It could be a while ZZzzzz
Thema:

Problem with in-game purchase

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