Problem with gold membership

Discus and support Problem with gold membership in XBoX on Consoles to solve the problem; today my gold membership has expired so i updated it for another year. But then i went to play some games like fifa and NBA and when i tried to play... Discussion in 'XBoX on Consoles' started by Jacob Eliks, Oct 21, 2017.

  1. Jacob Eliks
    Jacob Eliks Guest

    Problem with gold membership


    today my gold membership has expired so i updated it for another year. But then i went to play some games like fifa and NBA and when i tried to play online it said that i have no privelage to access these features. And then it asked me
    to a subscribe to gold even though im already subscribed. Any help guys?

    Thanks

    :)
     
    Jacob Eliks, Oct 21, 2017
    #1
  2. l USS HUNK l
    l USS HUNK l Guest
    Problem with Gold Membership

    I hadn't renewed my Gold for awhile and had just been using trials for about a month or two. So, I decided I'd finally renew it and buy a month. I went to try to buy a month on my Xbox One but it wouldn't let me, it instead just said that I cannot own multiples
    of the same memberships or something like that. So I tried to do it on my 360, which had me change my credit card info as I had a different card last time I bought it. After changing the info I tried to buy a month, but every time I tried it just kept saying
    something along the lines of I need to upgrade my membership status. According to my membership status on my 360 it says I have Gold, but when I go to my profile it says my membership type is Free and my tenure is 0 years when it should be 4. I was also charged
    $21.22 despite a month only being $9.99 and still not having Gold anyway. I would greatly appreciate getting this worked out.
     
    l USS HUNK l, Oct 21, 2017
    #2
  3. CrazY1985
    CrazY1985 Guest
    Problem with gold membership

    The 14 day trial doesn't give you the "full" gold benefits.

    Some games can't be played online with a 14 day trial card.
     
    CrazY1985, Oct 21, 2017
    #3
  4. ScarcePAUL Win User

    Xbox Live Gold Membership Problem

    problems with my gold membership
  5. slaader89 Win User

    Problem with gold membership

    I have the same issue. With the new xBox one I got an code for 14 Days Gold membership. I can see online that this works but FIFA told me that I have to buy Gold now.... please help. Thanks!
  6. halo00zilla Win User

    Gold Membership Problem...

    Hi HZ trials,

    I'M glad to hear that you are getting your issue resolved and wish you the best of luck. Remember if you have any questions never hesitate to ask in the ambassador chat or forums.
  7. Trials Gaming Win User

    Gold Membership Problem...

    I have contacted Support and am being helped as we speak...

    This thread can be closed if need be...
  8. Trials Gaming Win User

    Gold Membership Problem...

    Hi halo00zilla,

    I bought the special 12 Month + 2 Month bundle... It comes in the one card...

    My account says that the card was activated, but it says it runs out in 1 month.... Not even 2...

    Ill try the live chatting, If not ill ring them...

    Do you have an Australian phone number...?
Thema:

Problem with gold membership

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