Problem with free digital copy of South Park: Stick of Truth

Glenn Channell · Oct 17, 2017

Pre-ordered South Park: The Fractured But Whole from XBox Live (digital standard version) which came out today. The game came with some bonus content as well as a free digital copy of South Park: The Stick of Truth. I already had a physical version of
Stick of Truth on my hard drive, but since I have the rights to the digital version, I uninstalled the physical version and downloaded the digital version (it appears automatically in my "Ready to Be Installed" section) so I wouldn't have to search for the
disc when I wanted to play.

After I downloaded the game, I fired it up to make sure it works, and I get the standard error message to insert the disc or buy the game from the store. Spent an hour with tech support and they had me try several things (uninstalling my gamer tag, clearing
the various caches, etc.) with no luck.

Anyone else have this problem or know how I can work around this issue. I still have the disc, so it's not a massive issue, but it is annoying...

:)

bbigballs-7D1C409C-6FE4-4AF3-943B-19DE468A341F · Oct 17, 2017

South park stick of truth code

Is xbox offering a free copy of South Park the stick of truth with the pre-order of the new South Park game?

Mister Beep · Oct 17, 2017

South Park Fractured Butt Whole Issue

Hey there!

As mentioned on our
South Park: Fractured But Whole page, you will have access to South Park: The Stick of Truth at the release of Fractured But Whole if you pre-ordered. You can also find this info on the Xbox Store's description for the game as well. Hope this helps clear
it up!

For a limited time, get a digital copy of South Park™: The Stick of Truth™ on Xbox One free with purchase
at the launch of South Park™: The Fractured But Whole™.

Mister Beep · Oct 18, 2017

Hey there,

Are you able to download the Stick of Truth through this page here? Give that a shot and let us know if that page says 'Download'. If it does, click that download button and a different version may appear in your 'Ready to install'. Note that you must be
signed into the account that pre-ordered to have that option.

Keep us posted!

Glenn Channell · Oct 18, 2017

Hey there,

Are you able to download the Stick of Truth through this page here? Give that a shot and let us know if that page says 'Download'. If it does, click that download button and a different version may appear in your 'Ready to install'. Note that you must be
signed into the account that pre-ordered to have that option.

Keep us posted!
Click to expand...

It worked when I tried it this way. To be honest, it might have worked before...the bundled game is alphabetized differently, so I may have simply been looking at the wrong version of the game. Could be entirely my fault. Thanks for your help...

Glenn

Mister Beep · Nov 3, 2018

No worries, happy to hear you got it sorted!

Mister Beep

Hey there!

As mentioned on our
South Park: Fractured But Whole page, you will have access to South Park: The Stick of Truth at the release of Fractured But Whole if you pre-ordered. You can also find this info on the Xbox Store's description for the game as well. Hope this helps clear
it up!

For a limited time, get a digital copy of South Park™: The Stick of Truth™ on Xbox One free with purchase
at the launch of South Park™: The Fractured But Whole™.

Smwutches

But I see there are a few people who have already gotten the Stick of Truth for Xbox One? Are you referring to the South park Fractured But Whole? I know that was pushed out but I thought you were supposed to get a code for South park Stick of truth last
month or so?

Originally the game was given out immediately, but because of some changes in the store, that was changed. Per the game's description: "Pre-order now to get Towelie: Your Gaming Bud. For a limited time, get a digital copy of South Park™: The Stick of Truth™
on Xbox One free with purchase at the launch of South Park™: The Fractured But Whole™."

Smwutches

Per the game's description "Pre-order now to get Towelie: Your Gaming Bud. For a limited time, get a digital copy of South Park™: The Stick of Truth™ on Xbox One free with purchase at the launch of South Park™: The Fractured But Whole™.South
Park™:" So you won't receive the game until the new game launches. You should be able to download the game for free at that time.

Miss Bijoux

Hey Darkfigthter -

Sincere apologies for the misinformation I provided above. According to the Microsoft Store Page for South Park: The Fractured But Whole,
you will receive access to South Park: The Stick of Truth at the launch of The Fractured But Whole:

For a limited time, get a digital copy of South Park™: The Stick of Truth™ on Xbox One free with purchase at the launch of South Park™: The Fractured But Whole™.

Additionally, we were able to confirm this via Ubisoft's store page as well.

If you have any further questions, please let us know!

Miss Bijoux

Hey NeuroticNinja18 -

According to the
Microsoft Store Page for South Park: The Fractured But Whole, you will receive access to South Park: The Stick of Truth at the launch of The Fractured But Whole:

For a limited time, get a digital copy of South Park™: The Stick of Truth™ on Xbox One free with purchase at the launch of South Park™: The Fractured But Whole™.

Additionally, we were able to confirm this via
Ubisoft's store page as well.

Apologies for any confusion this may have caused. If you have any further questions, please let us know!

Problem with free digital copy of South Park: Stick of Truth