Problem with Feb Bonus Star Promotion

Will59031 · Mar 23, 2017

I have an issue where I completed a bonus star offer last month but have not yet received the star. I made a purchase in Feb before the deadline but it posted on March 1st. I will be happy to furnish the receipt if necessary as it shows the transaction
took place in Feb not March. I have an open ticket on my profile regarding this but was told that I have to post here for resolution.

Thanks

:)

IM NOT COW MOOO · Mar 23, 2017

Promotion of 'Add a Star to your MyVIP'

Hi,

I wonder if purchase of any game released in Feb (I am not talking about pre-order but purchasing game after release) are counted for the promotion, Add a Star to your MyVIP'. For example, Halo Wars 2 is going to be released on feb.16, so if I buy it on
feb.20, is that counted for the promotion I mentioned above?

Zorr-FAEE4C19-F9E5-4765-B95B-A22CC50CEBA0 · Mar 23, 2017

One purchase, one star promotion from FEB 2017...

I know it's been awhile since the promotion ended but this just came back to memory today after checking my XBOX rewards account and noticing I'm still at the 2 MyVIP star level instead of the 3-star level...I'm fairly certain I met the requirements to purchase
$100 before the end of FEB 2017...I do see several other support post responses that there was a delay of some sort in processing purchases made on 28 FEB 2017...I do recall some of my purchases were made late in FEB but I do not recall if they were on 28
FEB or not...would someone from Support please check into this for me...much appreciated....

XBLRewards8 · Mar 24, 2017

Hello Will59031,

As mentioned in your previous post at (Problem with Xbox Live Rewards), you were beneath the spending requirement for this
offer. As stated in the FAQ for the offer, all purchases are based off the UTC time zone. Since your purchase was made in March, it was not eligible for this offer:

How does the MyVIP Star Boost work?

Select Xbox Live Rewards members can earn an extra Star for their 2017 MyVIP Star Rank by spending at least $XX before tax on qualifying MyVIP content in the Xbox Store or Microsoft Movies & TV. In order to qualify, you must be invited to participate. Completion
of your purchase(s)must be made between February 1, 2017 00:00 UTC and February 28, 2017 23:59 UTC. Please visit World Time Server: current local time and date in any zone or another world time database to determine local time.

XBLRewards8

Hello Will59031,

As mentioned in your previous post at (https://forums.xbox.com/en-US/thread/7a98e5e0-6271-457e-bd08-0afe935c9651), you were beneath the spending requirement for this
offer. As stated in the FAQ for the offer, all purchases are based off the UTC time zone. Since your purchase was made in March, it was not eligible for this offer:

How does the MyVIP Star Boost work?

Select Xbox Live Rewards members can earn an extra Star for their 2017 MyVIP Star Rank by spending at least $XX before tax on qualifying MyVIP content in the Xbox Store or Microsoft Movies & TV. In order to qualify, you must be invited to participate. Completion
of your purchase(s)must be made between February 1, 2017 00:00 UTC and February 28, 2017 23:59 UTC. Please visit http://www.worldtimeserver.com or another world time database to determine local time.

PaltryAmoeba564

Breaking news: Feb 6 the problem returns. This time its the 1-star Gold Tiles challenge that's corrupted & crashing the app. :-(

User 9242019

The promotion expired in Feb 2016. You'll have to pay full price. Sorry

Note: the promotion scheduled to run for a full year actually ran from the Sept. 2014 release date until Feb 2016, so you had 18 months to redeem it.

AdamDietterick

[quote user="For Ricky Bobby"]

PROMOTED!!!! PROMoted!!!! promoted....

[/quote]

Play Domination. Service Star, Service Star....

BigDaddyxBrock

It does not say there will be 4 DLC packs, they announced 3 DLC packs just like they do every year.... the season pass details just says that all DLC should be available by Feb 2014.......... they normally dont release the exclusive promotional wrestlers
till the end of Jan start of Feb, however this year the Ultimate Warrior who was a pre order bonus and ABA Undertaker who only came with the Phenom Edition dropped the same day as the 3rd DLC... the DLC is done. they only put that on the season pass info
saying that it might would be possible that it would be Feb before everything was available.... also the same reason it says in season pass that it does not cover ABA Taker and Warrior that those have to be purchased separately...

Problem with Feb Bonus Star Promotion