Problem with eso plus

Discus and support Problem with eso plus in XBoX Games and Apps to solve the problem; I'm not quite sure if this is a problem with eso or my account but if been stripped of my eso plus content past few days. I have never unsubribed and... Discussion in 'XBoX Games and Apps' started by Madness Incarni, Jul 27, 2018.

  1. Madness Incarni
    Madness Incarni Guest

    Problem with eso plus


    I'm not quite sure if this is a problem with eso or my account but if been stripped of my eso plus content past few days. I have never unsubribed and the payment for this month has been taken out my account. If I look on my xbox subscription it says next
    due payment is the 16 of July which has passed and been paid for. Getting to be a pain has anyone else experienced this?

    :)
     
    Madness Incarni, Jul 27, 2018
    #1
  2. DuroNL
    DuroNL Guest
    Eso plus bonus

    The problem lies in the automatic renewel of the ESO Plus and the 1500 Crowns bonuse,

    @MemphizUK buying Crowns in bundles would not generally give problems.

    The reason why you need to contact Xbox Support for ESO Plus problems, is because of the subscription is with Microsoft directly, and not with Zenimax.
     
    DuroNL, Jul 27, 2018
    #2
  3. Mister Maka
    Mister Maka Guest
    Eso plus

    Heya iiPinkBunni.

    Definitely understand the frustrations with this. Sounds like there may have been some confusion with this. For subscription issues such as this Phone/Chat support will be able to best help out. To check, did Bethesda recommend a refund on the subscription
    and then a repurchase?
     
    Mister Maka, Jul 27, 2018
    #3
  4. msgrogms
    msgrogms Guest

    Problem with eso plus

    Elder Scrolls Online? I would think this would be on the ESO end. I would contact them.

    Got this link from Microsoft Store

    I think you can get support from within the game as well.
     
    msgrogms, Jul 27, 2018
    #4
  5. Madness Incarni
    Madness Incarni Guest
    Have emailed them 2 days ago and sent a request cos game still nothing
     
    Madness Incarni, Jul 27, 2018
    #5
  6. msgrogms
    msgrogms Guest
    msgrogms, Jul 28, 2018
    #6
  7. Kelemvor79
    Kelemvor79 Guest
    Kelemvor79, Nov 2, 2018
    #7
  8. Kelemvor79 Win User

    Problem with eso plus

  9. msgrogms Win User

    Problem with eso plus

  10. Madness Incarni Win User

    Problem with eso plus

    Have emailed them 2 days ago and sent a request cos game still nothing
  11. msgrogms Win User

    Problem with eso plus

    Elder Scrolls Online? I would think this would be on the ESO end. I would contact them.

    Got this link from Microsoft Store

    I think you can get support from within the game as well.
  12. DuroNL Win User

    Eso plus bonus

    The problem lies in the automatic renewel of the ESO Plus and the 1500 Crowns bonuse,

    @MemphizUK buying Crowns in bundles would not generally give problems.

    The reason why you need to contact Xbox Support for ESO Plus problems, is because of the subscription is with Microsoft directly, and not with Zenimax.
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Problem with eso plus

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