Problem with downloading Witcher 2

petacheck · Jan 27, 2015

Hi, I have a problem with downloading Witcher 2. At first, there wasn´t a problem but I migrated my account to Czech republic because I wanted czech subtitles in game. Since that time I am not able to download it properly. Chat support told me that my account
is already migrated, I have 32GB empty FAT32 flash drive, I tried to clear cache 3 times and delete and redownload my xbox profile to the console xbox 360. When I am downloading game, when it reach 79% without any error problem or anything it starts again
from 0% and so on... I dont have any idea what could be wrong. Thanks for advice any sorry for my english

:)

Mister Taurus · Jan 27, 2015

Problem with witcher 2

Hi there,

We appreciate you reaching out to us with this issue. We want to remind users that backward compatible games can only be purchased using a valid payment instrument and cannot be purchased with account credit (unless purchased from an Xbox 360). Also, only
adult accounts are able to purchase this content as well. Thank you.

YoungDagger0307 · Jan 27, 2015

Problem with witcher 2

Everytime i try to buy "The Wither 2" it says my purchase cant be completed at this time, please help

onyxishere · Jan 28, 2015

Which country was your gamertag originally set for? The issue here would be that the game is licensed to your account through the country it was originally set to.

Try contacting phone support for your region to see if they can remove the license for that game so you can redownload it in your country.

239 000 459 for calls from mobile phones

800 142 365 for free calls from fixed lines

petacheck · Jan 28, 2015

Originally gamertag was set for GB. Thank you I will try call them

petacheck · Nov 1, 2018

They told me that they cant remove game from my profile because it was purchased "for free" (it is game with gold) so I guess there is nothing I can do...

ELITEMASTER9992

I am having the same problem. I go to download The Witcher 2 and it goes into the active downloads. Then it will pop up saying The Witcher 2 can't be downloaded. I've cleared my system cache, deleted the marketplace file, recovered my profile and still can't
download the game. It shows up in my download history but never gets downloaded. Never had this problem ever before.

TheDejf

I dont understand how can i donwnload it on usb..

Smwutches

It's definitely available there, but I'm not sure if that game is region locked or anything that would keep it from being downloaded. Hopefully someone else may have a solution, but it is still possible that you won't be able to redownload the game because
of the migration.

Smwutches

Is the game available in the region you migrated to? Remember, once an account is migrated, content you previously purchased is not guaranteed to work. This is why it warns you to have everything downloaded before you migrate. If you migrated to a country
where the game is not available, that could be keeping you from downloading it.

petacheck

They told me that they cant remove game from my profile because it was purchased "for free" (it is game with gold) so I guess there is nothing I can do...

Problem with downloading Witcher 2