Problem with currency

FernandaRivera1 · Jul 1, 2018

I have a problem when i try to buy a dlc of black ops 2. Originally, the price of the dlc was on Microsoft point, but since the transition to national currency it is supossed that the prices would change to an equivalent price.

When i try to buy the Apocalypse DLC, the store show me the price on my national currency, but when i try to make the transaction, the price is change to euros and i can not buy it with the money i have on my microsoft account.

Is there a way to change the currency on the price of the DLC or a way to change the currency on mi Microsoft account?

:)

maxen · Jul 1, 2018

Problem with currency

It sounds like you might be looking at the US marketplace. Also, if this is on the web, currency is not currently supported by the Marketplace website, so please try doing this from the console, where the prices should show in the correct currency.

Smwutches · Jul 1, 2018

Problem with currency

If the full game is not showing on the console, then that means it is not available for purchase from your region. The marketplace on the console will have everything that is available in your region.

There is no way to convert your local currency to USD.

Smwutches

If the full game is not showing on the console, then that means it is not available for purchase from your region. The marketplace on the console will have everything that is available in your region.

There is no way to convert your local currency to USD.

HassanB

Hi,

Your friend should have warned you that this would have occurred but unfortunately in the situation that you're now in you will only be able to purchase any sort content on a console that has the beta update. There's no way to undo what has been done

.

If you need to purchase something is it possible for you to go to your friends house and download your profile to do so? Once the purchase is made, you can then just download the content using your download history and everything should be fine and dandy.

maxen

It sounds like you might be looking at the US marketplace. Also, if this is on the web, currency is not currently supported by the Marketplace website, so please try doing this from the console, where the prices should show in the correct currency.

SilentGamer895

you will have to wait until the update is released sorry

LeonardoRussi

Well, i tried doing that, and the problem persists.

I can only see the "free demo" on the console. It doesn't even give me an option to buy the game from there.

Also, i tried on a friend's console and the price doesn't appear on there either.

Is possible that this game is not being sold in Brazil? any possible reason for them not accept Brazilian money? This is really confusing. Never heard of this issue before.

Also, there's no way to convert R$ to USD? that would be a solution.

Problem with currency