Problem with country info

Discus and support Problem with country info in XBoX Games and Apps to solve the problem; Hello, I live in Mexico and I am trying to buy Sunset Overdrive from my laptop since I am not at home where my xbox one lies. I have my xbox live... Discussion in 'XBoX Games and Apps' started by José de JesúsIbarra Michel, Dec 26, 2014.

  1. José de JesúsIbarra Michel
    José de JesúsIbarra Michel Guest

    Problem with country info


    Hello, I live in Mexico and I am trying to buy Sunset Overdrive from my laptop since I am not at home where my xbox one lies. I have my xbox live account in Mexico and I log in in Mexico's xbox site but when I click on "buy" it redirects me to USA shop and
    it doesn't accept my billing info. Does anyone know a solution? This bargain ends up today doesn't it? T.T

    :)
     
    José de JesúsIbarra Michel, Dec 26, 2014
    #1
  2. GivenFawn21771
    GivenFawn21771 Guest
    Help problem with country

    i am from israel and i accidently put united kingdom

    israel is not on the list of the countries

    please help me make it change
     
    GivenFawn21771, Dec 26, 2014
    #2
  3. juan van
    juan van Guest
    Help problem with country

    If Israel is not on the list then there is no way to 'fix' it.

    You have to be from a country xbl is licensed to offer service.
     
    juan van, Dec 26, 2014
    #3
  4. José de JesúsIbarra Michel
    José de JesúsIbarra Michel Guest

    Problem with country info

    Sorry, it's not when I click on "buy", it's when I click on the Mexican price
     
    José de JesúsIbarra Michel, Dec 26, 2014
    #4
  5. José de JesúsIbarr Win User

    Problem with country info

    Sorry, it's not when I click on "buy", it's when I click on the Mexican price
  6. Junaid A Muhy Win User

    Apps bekommen keine Verbindung

    check ur billing info or the game is not for ur region i don't mean xbox or profile region i mean country region the ip adress problem or ur billing info Incomplete
  7. choppyseize Win User

    International Pre-Order Question

    As mentioned as long you don't change your info you are fine. I went to live in another country and was able to game using my subscription and pre order things without issue. The minute you change your info you may have problems.
  8. Aesthention Win User

    Cant change country on card info

    No its a canadian address on the card itself, but the site locks into the USA before i even put any info in. And yes correct, debit/credit card.
  9. steeledwand7664 Win User

    Cant change country on card info

    Are you trying to update this on the console?

    Online at account.microsoft.com where are you trying to update it at?
Thema:

Problem with country info

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