Problem with claiming Minecraft on Win 10 edition

Discus and support Problem with claiming Minecraft on Win 10 edition in XBoX Games and Apps to solve the problem; Hello, My friend started playing on pocket edition so I wanted to use the free windows 10 edition code ( because I already have Minecraft "java" (... Discussion in 'XBoX Games and Apps' started by TerreSphinx2830, Nov 20, 2017.

  1. TerreSphinx2830
    TerreSphinx2830 Guest

    Problem with claiming Minecraft on Win 10 edition


    Hello,

    My friend started playing on pocket edition so I wanted to use the free windows 10 edition code ( because I already have Minecraft "java" ( hates this name ) so it's free to claim ) but when I try to use the code it says it has already been claimed in 2015...
    But I NEVER claimed win 10 version...

    How is that possible and how can I get the version now ?

    Please answer me. Problem with claiming Minecraft on Win 10 edition :(

    Thanks.

    ( Mojang redirected me to Xbox support because code is for the Windows store )

    :)
     
    TerreSphinx2830, Nov 20, 2017
    #1
  2. pejaadam
    pejaadam Guest
    Problem with logging in Minecraft Win 10 Edition

    Just when I try to log in, it immediately ask for a password to another Microsoft account. And I can not log in to an account where I have
    assigned MC Win 10 Edition. Please help.
     
    pejaadam, Nov 20, 2017
    #2
  3. pejaadam
    pejaadam Guest
    Problem with logging in Minecraft Win 10 Edition

    Okay, the problem has been averted. Thanks for the help.
     
    pejaadam, Nov 20, 2017
    #3
  4. CrazY1985
    CrazY1985 Guest

    Problem with claiming Minecraft on Win 10 edition

    Best is to contact official support.

    Support.xbox.com/contact-us
     
    CrazY1985, Nov 20, 2017
    #4
  5. CrazY1985 Win User

    Problem with claiming Minecraft on Win 10 edition

    Best is to contact official support.

    Support.xbox.com/contact-us
  6. QuestionQuest Win User

    Minecraft wrong player

    thx for the Reply,

    yes this is my Problem we transferred it from minecraft win edition to minecraft win edition
  7. pejaadam Win User

    Problem with logging in Minecraft Win 10 Edition

    Okay, the problem has been averted. Thanks for the help.
  8. pejaadam Win User

    Problem with logging in Minecraft Win 10 Edition

    Hey ,

    Just to make sure we are on the same page, you are being asked to login to an account which you don't have the password to?
    Hey, No, that's not the point. I just can not log in to the account to which I have assigned the MC WIN10E for the reasons mentioned above. I remember all logins and passwords.
  9. XBF Jasmine Z Win User

    Problem with logging in Minecraft Win 10 Edition

    Hi Pejaadam,

    Thanks for keeping us updated on this situation, however, I believe there is some miscommunication going on. So, you are trying to log in to Minecraft on Windows 10. It is asking for a password to another Microsoft Account connected to Minecraft though,
    which is not the account you were trying to sign into?

    Is there any issues with the account that has Minecraft on it? Is it possible to sign into both emails onto our Microsoft Site?

    Thank you in advance for the information
Thema:

Problem with claiming Minecraft on Win 10 edition

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